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BSOD - Random igdkmd64.sys 0x0000007f on HP DM1-4015TU
Hi Guys,
I am wondering if someone could have a quick look at the attached files relating to random BSOD i am getting on a 3 month old HP DM1-4015TU - Core i3 / Intel HD3000, 4GB Ram, 640 GB disk :-
Attachment 207011
Bluescreen view is reporting it as the Intel Graphics driver, idgkmd64.sys but I dont think this is the root cause. I have reloaded the supported driver from HP's site and the crashes seem to be the same each time, just getting more frequent and with no pattern appear to be random ( can occur whilst doing anything ). I have run HP hardware tests on machine and the ram is as supplied ( 1x4GB simm ).
The machine is used for mainly email, skype, office productivty etc..
I trust the above and attached is sufficient for an initial look. Please let me know if you need more information.
Thanks in advance,
Kind regards,
Simon
Attachment 207012