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BSOD playing Call of Duty MW3, error 0x0000016
Dear Team,
I have bought a Dell Inspiron N5110 recently in Feb 2012, with following specifications:
- i7 processor, 750 GB HDD, 4GB RAM, 1GB NVidia GT525M Graphics Card
It has Windows 7 Home Premium Service Pack 1.
I installed Intel Graphics driver and the nvidia graphics driver version given along with the laptop. (Version 268.30)
After installation in my Device manager there are two graphic cards shown:
1) Intel HD Graphics Family 2) NVIDIA GeForce GT 525 M
Sadly, the NVIDIA GeForce shows as Code 43 error stating "Windows has stopped this device because it has reported problems. (Code 43)" in Device status.
When i tried opening the NVIDIA control panel it says "You are currently not using a display attached to an NVIDIA GPU".
Then I installed Call of Duty - MW3 Game and the performance of the game is not so great.
I visited nvidia website and searched for graphics driver updates and found the newer version (296.10).
I downloaded and installed it. This time the Code 43 error didn't happen and the control panel also is working.
But after installing new driver, I tried playing the game again and this time the system gave the BSOD error. I tried changing the settings so that my game takes only the NVIDIA processor but still it gave BSOD error while modifying the settings in NVIDIA control panel.
Then i tried the following combinations and none worked:
1) Intel Graphics + NVIDIA old version - Code 43 error
2) Intel Graphics + NVIDIA new version - BSOD error
3) Intel Graphics Disabled + NVIDIA any version - Bad graphics with 800 X600 resolution. Game didnt even start.
4) Intel Graphics uninstalled + NVIDIA any version - Bad graphics with 800 X600 resolution. Game didnt even start.
Even my HD movies/half HD movies in my laptop stutter sometimes and I have no clue why it happens.
My Laptop is still under warranty and I would like to know what should be the solution for my problem.
Please find attached memory dump description folder as mentioned in the rules. I tried generating the perfmon /report but it gave an error stating "error in genearting the report".
Request kind help from the forum members and Admins.
Thanks in Advance.
Regards,
Nishant