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Windows 7: Windows won't load! Please help!

14 Apr 2012   #1

Windows 7 Home Basic
 
 
Windows won't load! Please help!

Hi guys. I hope Iíve posted in the right section!

I'm running Windows 7 Home Premium and now it doesn't seem to want to load on start up. After the manufacturer logo, the screen just stays blank. A blinking cursor is viable for a few moments, then the screen goes blank. All the lights on the machine stay operational.

But SOMETIMES, usually after an hour or more, Windows loads and seems to be functioning, if a bit slowly. I've only seen this happen a couple of times. After a random amount of time, blue screen of death pops up and the system reboots. I havenít managed to make a note of that the BSOD error is as it's happens so fast. (Let me know if the error issue is important to a accurate diagnoses)

Before this error occurred the day before, I started getting some heavy slow down during a couple of movies I was watching. Then next day, kaboom.

As you can probably tell, I'm not a mega computer whiz! I cannot run safe mode (by bashing F8 when the 'windows loading' page is visible) so can't run chkdsk to hopefully fix the problem, or access msconfig to selectively turn things off (if this would even help at all).

I can enter set up at start up (F2/F12?), but Iím not 100% sure what Iím doing in these menus.

Unfortunately I don't have the back up Windows disk, so I would probably need to buy a new copy And no system restore points have been saved so I can't rely on that either.

Is there a way of running chkdsk by command prompt? Or somehow booting into safemode from the set-up screen?

Currently I'm in India, and I've already been to an IT repair place and priced up a new copy+labour and it's not a bank-braker. But Iíd rather NOT go down this avenue, as I have several gb of invaluable data I need for my business. (I know I'm an idiot for now backing up more regularly)

If all else fails and I need to install and new OS, can I selectivity keep certain folders/files in DOS somehow?

Thank you very much guys. I hope you can help me out and what I'm saying makes sense!

All the best,
Stuart Edwards

My System SpecsSystem Spec
.

14 Apr 2012   #2

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Run a startup repair.
Startup Repair

Run an sfc/scannow command in command prompt at boot. If errors are found, run it twice more with each scan followed by a reboot.
SFC /SCANNOW : Run in Command Prompt at Boot

Can you please post the dump files from the BSOD's?
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
14 Apr 2012   #3

Windows 7 Home Basic
 
 

Hi JaidynM thanks for getting back to me so quickly!

I'll run through your suggestions later on and let you know if it fixes anything.

If I get the opportunity to take a shot of the BSOD, I will! But since Windows has only loaded a couple of times, I've not been prepared for it!

Thanks again man.
Stu
My System SpecsSystem Spec
.


14 Apr 2012   #4

Windows 7 Home Basic
 
 

Just looking through those suggestions:
  • I can't run a startup repair as it relys on a windows 7 installation disk
  • I can't Run an sfc/scannow command in command prompt at boot for the same reason

There was another link mentions "How to Boot to the Advanced Boot Options in Windows 7", and I can't use that either as I can't access safe mode.

Any other ideas?

Thanks again.
Stu
My System SpecsSystem Spec
14 Apr 2012   #5

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

If you can manage to borrow someone else's computer or even an office one, you should be able to create a repair disc.
System Repair Disc - Create
My System SpecsSystem Spec
14 Apr 2012   #6

Windows 7 Home Basic
 
 

Thanks I'll go to the service centre and see if they can help me with that.

Does that pretty much exhaust all options? If so, is there a way to save my data on the HD?

Thanks man.
Stu
My System SpecsSystem Spec
15 Apr 2012   #7

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Nope, it doesn't exhaust all of your options but it doesn't leave you with much. Try and get your hands on a repair disc or find a way to make one; it will help you a lot.

You can save the data if you hook it up to another computer. Do you have the facilities for that?
My System SpecsSystem Spec
17 Apr 2012   #8

Windows 7 Home Basic
 
 

No luck at the service centre, they basically want me to buy a over priced copy of Windows, and said they'd never heard of 'creating a repair disk'! Very annoying. As I mentioned before, I'm currently in India travelling long term, so don't have the facilities to remove my HDD and hook it up to another machine. The dudes at the shop said they'd be able to keep my files when they installed a new OS.

So my options are looking a bit low now..any last minute ideas? Should I just pay these dudes to do it?!
Cheers,
Stu
My System SpecsSystem Spec
17 Apr 2012   #9

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Before you do that, I'll see if I can get someone else to give you a hand.
My System SpecsSystem Spec
17 Apr 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi Stuart,

Do you have download facilities where you are? If you do, please download Windows 7 Home Premium x86 from this location, and then install it to a bootable 4GB drive using the tool linked below.

Post back here once you've done that, and I'll talk you through doing a chkdsk from that USB, or perhaps even a Repair Install., depending on what we find. There is definately no need to visit a repair shop - we'll sort you out for free.

Windows 7 Download - you want the file shown as English x86: X17-58996.iso
http://www.mydigitallife.info/offici...digital-river/

Windows USB Installer - see Step 1:

Microsoft Store Online

Regards,
Golden
My System SpecsSystem Spec
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 Windows won't load! Please help!




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