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Windows 7: Need your help. BSOD using Skype

14 Apr 2012   #1
elvinperia

Windows 7 Ultimate x32
 
 
Need your help. BSOD using Skype

Hello,

Recently, I am experiencing BSOD with my laptop. Today, it happened thrice..

Here's the error message.

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 8078AE94
BCP4: 8078AE74
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040912-16812-01.dmp
C:\Users\Edelvin\AppData\Local\Temp\WER-51453-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt
I also attached the .dmp for your reference.

Hope you can help me fix the issue.

Thanks!

Elvin


My System SpecsSystem Spec
.
14 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

These were Related to RTL8187Se.sys RTL8187S PCIE NDIS Driver from Semiconductor Corporation. I would re-install the newest driver available. Your is from before win 7 was released.
My System SpecsSystem Spec
14 Apr 2012   #3
elvinperia

Windows 7 Ultimate x32
 
 

Thanks zigzag3143.

However, I don't know how to update the PCIE NDIS Driver that you mentioned.. Where can I find this? Sorry. I'm really noob in driver updates.

Thanks!
My System SpecsSystem Spec
.

14 Apr 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by elvinperia View Post
Thanks zigzag3143.

However, I don't know how to update the PCIE NDIS Driver that you mentioned.. Where can I find this? Sorry. I'm really noob in driver updates.

Thanks!
No problem. Go here Realtek download the correct driver and install it.
My System SpecsSystem Spec
Reply

 Need your help. BSOD using Skype




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