Windows 7: Need your help. BSOD using Skype

elvinperia · 14 Apr 2012

Hello,

Recently, I am experiencing BSOD with my laptop. Today, it happened thrice..

Here's the error message.

Quote:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 8078AE94
BCP4: 8078AE74
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040912-16812-01.dmp
C:\Users\Edelvin\AppData\Local\Temp\WER-51453-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

I also attached the .dmp for your reference.

Hope you can help me fix the issue.

Thanks!

Elvin

zigzag3143 · 14 Apr 2012

These were Related to RTL8187Se.sys RTL8187S PCIE NDIS Driver from Semiconductor Corporation. I would re-install the newest driver available. Your is from before win 7 was released.

elvinperia · 14 Apr 2012

Thanks zigzag3143.

However, I don't know how to update the PCIE NDIS Driver that you mentioned.. Where can I find this? Sorry. I'm really noob in driver updates.

Thanks!

zigzag3143 · 14 Apr 2012

Quote: Originally Posted by elvinperia

Thanks zigzag3143.

However, I don't know how to update the PCIE NDIS Driver that you mentioned.. Where can I find this? Sorry. I'm really noob in driver updates.

Thanks!

No problem. Go here Realtek download the correct driver and install it.

Windows 7: Need your help. BSOD using Skype

Need your help. BSOD using Skype problems?