Need your help. BSOD using Skype


  1. elvinperia
    Posts : 2
    Windows 7 Ultimate x32
       New #1

    Need your help. BSOD using Skype


    Hello,

    Recently, I am experiencing BSOD with my laptop. Today, it happened thrice..

    Here's the error message.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 13321

    Additional information about the problem:
    BCCode: c2
    BCP1: 00000007
    BCP2: 00001097
    BCP3: 8078AE94
    BCP4: 8078AE74
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\040912-16812-01.dmp
    C:\Users\Edelvin\AppData\Local\Temp\WER-51453-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    I also attached the .dmp for your reference.

    Hope you can help me fix the issue.

    Thanks!

    Elvin
      My Computer
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    These were Related to RTL8187Se.sys RTL8187S PCIE NDIS Driver from Semiconductor Corporation. I would re-install the newest driver available. Your is from before win 7 was released.
      My Computer
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  4. elvinperia
    Posts : 2
    Windows 7 Ultimate x32
    Thread Starter
       New #3

    Thanks zigzag3143.

    However, I don't know how to update the PCIE NDIS Driver that you mentioned.. Where can I find this? Sorry. I'm really noob in driver updates.

    Thanks!
      My Computer
    Quote Quote

  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    elvinperia said:
    Thanks zigzag3143.

    However, I don't know how to update the PCIE NDIS Driver that you mentioned.. Where can I find this? Sorry. I'm really noob in driver updates.

    Thanks!
    No problem. Go here Realtek download the correct driver and install it.
      My Computer
    Quote Quote

 

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