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Windows 7: Often occurring 0x0000009f DRIVER_POWER_STATE_FAILURE

19 Apr 2012   #11
justinbronze

Windows 7 Home Premuim 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
AppleCharger is a known cause of USB related BSOD's and USB will natively charge devices without it
So to stop the BSODs, remove the ipod charger?


My System SpecsSystem Spec
.
27 Apr 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

The iPod charger software is a possible culprit, not the charger itself. There have been many instances where the charger software caused conflicts with USB devices in general, and removing the software stopped USB related crashes.
My System SpecsSystem Spec
28 May 2012   #13
justinbronze

Windows 7 Home Premuim 64bit
 
 

Sorry for the long periods of inactivity. I've been busy.

Another BSOD. This is the latest one.
My System SpecsSystem Spec
.

28 May 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crashes still indicate USB as the cause. Do you have a USB hub, a USB PCI card, or another USB method for your system? Front ports perhaps?
My System SpecsSystem Spec
28 May 2012   #15
justinbronze

Windows 7 Home Premuim 64bit
 
 

There are no front ports on this computer, it's a touch screen computer with all the hardware built into the monitor. There's no tower.

There is no USB hub used. Only USB ports used are the only ones on the computer, located on the side of it.
My System SpecsSystem Spec
28 May 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

Sorry, was confused by the system specs in your profile as to which machine the problems were occurring on. It seems to me going back to your previous threads that there is a common problem related to the USB hubs. Have we ever reset the power state for those hubs?
  • Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware

I know we did the general USB fix steps because I remember that very clearly. What about the actual BIOS hardware/software reset that clears the power state for the USB ports themselves?
My System SpecsSystem Spec
28 May 2012   #17
justinbronze

Windows 7 Home Premuim 64bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Sorry, was confused by the system specs in your profile as to which machine the problems were occurring on. It seems to me going back to your previous threads that there is a common problem related to the USB hubs. Have we ever reset the power state for those hubs?
  • Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware

I know we did the general USB fix steps because I remember that very clearly. What about the actual BIOS hardware/software reset that clears the power state for the USB ports themselves?
The system specs for the computer having the problem is posted in the OP. My other computer is working fine.

I will try the fix you listed. As for clearing the power state for the USB ports, we have not tried that yet.
My System SpecsSystem Spec
02 Jun 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

How has the system been responding of late?
My System SpecsSystem Spec
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 Often occurring 0x0000009f DRIVER_POWER_STATE_FAILURE




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