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Windows 7: BSOD when i play 3d game

15 Apr 2012   #1
uramesi39

windows 7 ultimate X86
 
 
BSOD when i play 3d game

Hi everyone

i don't know Blue screen always appear when i play 3d game on I-mode LucidVirtu,
virtuwdmm.sys always appear on BSOD. and always remove my nvidia 560 driver,

please help me

My spec

-intel 2100 3,1ghz
-asrock z68 pro3
-HDD wdc blue 500gb
-ram 1x2gb g.skill memory cl8 trident 1600mhz
-zotac nvidia gtx 560(non TI) amp
-psu amacrox free earth 620 watt


My System SpecsSystem Spec
.
15 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
15 Apr 2012   #3
uramesi39

windows 7 ultimate X86
 
 
thx for help

this is mini dump and system information file, i didn't overclock anything, i just use setting memory from XMP
My System SpecsSystem Spec
.

15 Apr 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote:
Your DMPs point to STOP 0x116.

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.


As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.


If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.


If playing with video driver versions hasn't helped, make sure the box is not overheating.


Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.


Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.


If so, it might be as simple as dust buildup and subsequently inadequate cooling.


I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
15 Apr 2012   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by uramesi39 View Post
this is mini dump and system information file, i didn't overclock anything, i just use setting memory from XMP

These crashes were all Related to VirtuWDDM.sys LucidInterop WDDM Driver from Lucidlogix Inc. causing your directX driver to reset.

Since the driver is dated 3/28/2012 I doubt there is a newer version. I can only suggest you re-install this and if you still crash you may want to remove it at least to test.

You might also want to contact the developer.
My System SpecsSystem Spec
15 Apr 2012   #6
uramesi39

windows 7 ultimate X86
 
 

i play amalur kingdom, when i see the temperature of zotac gtx 560 amp max is 80 degree celcius.

this problem occured because iam updating my driver, i try to roll back to the old one but didn't solved this problem. it seems i have to wait new driver update.

if i try to play game on D-mode this problem also didn't occured

I'm just afraid if one of the hardware except video card is the problem,recently i got hdd problem and i got this new hdd from RMA.

thx everyone
My System SpecsSystem Spec
22 Apr 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

Re-install or install the latest drivers for your display card. Your current drivers may be corrupt and/or outdated. Use the following method to re-install the drivers.
  1. Download the latest drivers for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      7. Restart your computer after uninstalling drivers for all display cards
      8. Install the latest driver for the display cards once Windows starts

      Alternatively:
      1. Login as an adminstrative user
      2. Click Start Menu
      3. Click Control Panel
      4. Click Hardware and Sound
      5. Click Device Manager (the last link under Devices and Printers)
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  7. Restart your computer after uninstalling drivers for all display cards
  8. Install the latest driver for the display cards once Windows starts
My System SpecsSystem Spec
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 BSOD when i play 3d game




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