|15 Apr 2012||#1|
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BSOD ons start up 0x0000003b, 0x0000007e, 0x00000024
The Computer: HP Pavilion dv7-6169nr. As far as I can tell it is a i4 1.4GHz with 2 GB ram and a 640 GB HDD. Integrated Graphics Card. Can't access much more info than that.
The Story: I am currently stationed in Biloxi, MS and a guy in my squadron found a couple laptops under his bed after he moved in. He gave me one because it had BSOD issues on startup. I figured a simple fresh install of Windows would do the trick.
First Problem: Loaded my boot disk image onto my USB and tried installing Windows 7 Ultimate x64 and tried booting to it. BSOD. Immediately went to BIOS setup and ran Memory, Start up, and Hard Disk tests. All passed.
Second Problem: Tried booting to Safe Mode to see if maybe it was the update issue I had read, BSOD again. Tried booting to Safe Mode Command Prompt. BSOD again. Started noting the different BSOD error codes and found these three showing up randomly: 0x0000007e, 0x00000024, 0x0000003b, and 0x0000001d. 7e being the most common.
Third Problem: Thought it might be registry problems, so I installed a brand new HDD never been opened. Installed Windows no problem. Got to Windows is Starting screen and BSOD. Did more tests and everything still checks out. If I try and start normally it gets to Setup Services loading or whatever screen and then BSOD and restarts.
I would like to provide more info, but cannot access memory dump files or anything as I can't get into Windows. I don't know what caused the issue in the first place as this is a found computer with the issue already occuring. All this leads me to believe that the issues lies with the MOBO or graphics card gone to poo. Any help would be greatly appreciated!
If there is something I left out that you need, let me know and I will try to get it for you
|My System Specs|
|17 Apr 2012||#3|
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Those crashes indicate hard disk problems at the heart of all of them. I would think replacing the hard disk would have helped. Since it did not, I am inclined to suspect the connection to the motherboard is bad or dirty. Try cleaning the connections using a connection cleaning kit. There are references to how to do this online if you Google, or you could start a thread in Hardware & Devices - Windows 7 Forums
If cleaning does not help: It could be the connector itself or the motherboard is faulty, in which case you are probably out of luck. Sorry to provide possible bad news.
Another thing to try is 32-bit Windows since you are really pushing it with 64-bit on 2 GB of RAM.
An important question: Where did you get the Windows 7 installation media?
|My System Specs|
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