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Windows 7: Windows 7 Computer Freezes Randomly

29 Apr 2012   #41
writhziden

Windows 7 Home Premium 64 Bit
 
 

Can you post what temperatures you see at idle, then do the stress tests again, and post back what temperatures you get during the stress tests?

Did you follow the steps to Troubleshoot Application Conflicts by Performing a Clean Startup exactly? Did you have any success?


Are you running a RAID configuration for the two drives? Did you create a dynamic disk? Neither of these are recommended for Windows 7 and are known to cause problems.



Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See how the system behaves by running Windows for twice as long as it typically takes for you to get a crash. If it is stable, add one piece of hardware back at a time until you get crashes again. Take notes of what hardware you add and how the system responds to the hardware changes.

As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.


My System SpecsSystem Spec
.
29 Apr 2012   #42
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Can you post what temperatures you see at idle, then do the stress tests again, and post back what temperatures you get during the stress tests?

Did you follow the steps to Troubleshoot Application Conflicts by Performing a Clean Startup exactly? Did you have any success?


Are you running a RAID configuration for the two drives? Did you create a dynamic disk? Neither of these are recommended for Windows 7 and are known to cause problems.



Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See how the system behaves by running Windows for twice as long as it typically takes for you to get a crash. If it is stable, add one piece of hardware back at a time until you get crashes again. Take notes of what hardware you add and how the system responds to the hardware changes.

As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.
I cant strip down my PC Because i will void the warranty.
My System SpecsSystem Spec
30 Apr 2012   #43
writhziden

Windows 7 Home Premium 64 Bit
 
 

In that case, you have only a couple options. I see AMD Vision Engine Control Center installed. Sometimes, the software will overclock the graphics card without the user's knowledge. Go through the software settings and make sure no overclocking is turned on. If possible, it may be best to remove it altogether through Start Menu -> Control Panel -> Uninstall a program.
My System SpecsSystem Spec
.

30 Apr 2012   #44
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
In that case, you have only a couple options. I see AMD Vision Engine Control Center installed. Sometimes, the software will overclock the graphics card without the user's knowledge. Go through the software settings and make sure no overclocking is turned on. If possible, it may be best to remove it altogether through Start Menu -> Control Panel -> Uninstall a program.
I have already tried that multiple times, and i went into my BIOS and restored system Default, Still the freezing occurs.
My System SpecsSystem Spec
01 May 2012   #45
iMarioo

Windows 7 Home Premium 64-Bit
 
 

This is just a question, But i ran CPU-Z and it showed that i got Ram in My 2nd, 3rd and 4th slot but nothing in my 1st slot, Could that be the issue?
My System SpecsSystem Spec
01 May 2012   #46
writhziden

Windows 7 Home Premium 64 Bit
 
 

That is possible. If that is the problem, you should take advantage of the warranty.

In CPU-Z, upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.
My System SpecsSystem Spec
01 May 2012   #47
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
That is possible. If that is the problem, you should take advantage of the warranty.

In CPU-Z, upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.
Here is a picture for each.Attachment 209840

Attachment 209841

Attachment 209842

Attachment 209843

Attachment 209844

Attachment 209845

Attachment 209846

Attachment 209847
My System SpecsSystem Spec
02 May 2012   #48
writhziden

Windows 7 Home Premium 64 Bit
 
 

I probably should have asked this before: Is the system supposed to have 8 GB or 6 GB or memory based on what the vendor said when you bought it?

The empty slot may be intentional, although I would think 4 would be the more likely choice. I have only three modules out of four in my desktop by design, and it was slot 4 that was left barren in my case.
My System SpecsSystem Spec
02 May 2012   #49
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
I probably should have asked this before: Is the system supposed to have 8 GB or 6 GB or memory based on what the vendor said when you bought it?

The empty slot may be intentional, although I would think 4 would be the more likely choice. I have only three modules out of four in my desktop by design, and it was slot 4 that was left barren in my case.
I am meant to have 6gb.

*EDIT*

I Said F*** Acer and open up my computer. I cleared the dust and took the ram in slot 4 and put it in slot 1. Now Before I done this every time I opened up Task manager it said that (when I was using up 1 and a half gigs) that I only have 1 and a half gigs available BUT after I put the ram card in slot 1 it shows 4gigs available. So I think I have fixed it I am not sure but ill have to wait and see if it freezes. If not, after a week ill mark this as solver
My System SpecsSystem Spec
03 May 2012   #50
writhziden

Windows 7 Home Premium 64 Bit
 
 

Best of luck! Let us know if you need any further help. Hopefully not, though.

Look forward to seeing whether it is solved in a week.
My System SpecsSystem Spec
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 Windows 7 Computer Freezes Randomly




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