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Windows 7: Windows 7 Computer Freezes Randomly

07 May 2012   #61
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 6.00 GB
Available Physical Memory 4.49 GB
Total Virtual Memory 12.0 GB
Available Virtual Memory 10.3 GB
Page File Space 6.00 GB

Everything looks good above. 6 GB is available and accessible. What makes you think you cannot access 1.5 GB of RAM?

acer typically creates two hard disks. The D: drive is meant for data such as movies, music, etc. for the user. The C: drive contains Windows. The drive setup is a little strange, but nothing to be overly concerned about.

Try contacting acer again. It could be last time you just got a bad apple within their support. You may get a more cooperative person the next time. Also, I've found talking to support that going out of my way to be cordial and respectful gets better results than when I am frustrated and rude to a support representative. Sometimes, it is best to sleep on it before contacting so your mind is clearer and your frustration has had a chance to ebb a bit.


For your virtual memory question:
RAM, virtual memory, pagefile, and memory management in Windows
Writhziden, Thank You SO MUCH, I once again called acer and as you said there are a few bad Apples but I finally got someone who knew what they where doing and immediately led me the right way, A technician is coming To my house and he will replace my Motherboard and other stuff, Which hopefully Will fix my problem, Thank you so much for your assistance in everything.


My System SpecsSystem Spec
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07 May 2012   #62
writhziden

Windows 7 Home Premium 64 Bit
 
 

That is most excellent news. Let us know the results after the technician has had a chance to diagnose and repair problems.
My System SpecsSystem Spec
15 May 2012   #63
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
That is most excellent news. Let us know the results after the technician has had a chance to diagnose and repair problems.
Well he came today, He said that the graphics card needed to be plugged in just a bit harder because it was a special design and that COULD be the problem, but other than that he said he cant fix something that's not broken. He ran cpu stress tests for 30 mins and said that it wouldn't even last 10 minutes if there was a problem. But Having my luck the problem isn't solved.
My System SpecsSystem Spec
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15 May 2012   #64
writhziden

Windows 7 Home Premium 64 Bit
 
 

You are still experiencing problems? The re-inserting of the graphics card did not resolve it?
My System SpecsSystem Spec
17 May 2012   #65
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
You are still experiencing problems? The re-inserting of the graphics card did not resolve it?
Nope Still problems, I'm just giving up, no point trying to fix it, thanks for your help.
My System SpecsSystem Spec
17 May 2012   #66
writhziden

Windows 7 Home Premium 64 Bit
 
 

Sounds like acer gave up first... Sorry to see that.

Did the technician even bother replacing the motherboard or the graphics card to see if it helped?
My System SpecsSystem Spec
18 May 2012   #67
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Sounds like acer gave up first... Sorry to see that.

Did the technician even bother replacing the motherboard or the graphics card to see if it helped?
Nope Didn't Replace ANYTHING said he cant fix something that's not broken.
My System SpecsSystem Spec
18 May 2012   #68
writhziden

Windows 7 Home Premium 64 Bit
 
 

Just curious: do you have the same issues after a factory image recovery? Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

Make sure to backup your data before doing the factory recovery.
My System SpecsSystem Spec
18 May 2012   #69
iMarioo

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Just curious: do you have the same issues after a factory image recovery? Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

Make sure to backup your data before doing the factory recovery.
Yes i do. i already done that before twice.
My System SpecsSystem Spec
18 May 2012   #70
writhziden

Windows 7 Home Premium 64 Bit
 
 

If it were me, I'd contact acer again. If they refuse to help again, you can look into your consumer rights with companies that do not properly support customers.
My System SpecsSystem Spec
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 Windows 7 Computer Freezes Randomly




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