Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\Chiprafp\041412-12651-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Machine Name:
Kernel base = 0xfffff800`02c19000 PsLoadedModuleList = 0xfffff800`02e5d650
Debug session time: Sat Apr 14 01:08:46.924 2012 (UTC - 6:00)
System Uptime: 0 days 0:16:01.142
Loading Kernel Symbols
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Loading User Symbols
Loading unloaded module list
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* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004b3d028, b4002000, de000145}
Probably caused by : hardware
Followup: MachineOwner
---------
1: kd> !analyze -v
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* Bugcheck Analysis *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004b3d028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b4002000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000de000145, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
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BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: svchost.exe
CURRENT_IRQL: f
STACK_TEXT:
fffff880`009f1a48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
--------- Tell your friend to start with
Stop 0x124 - what it means and what to try and use these steps to supplement the information provided in that link:
- If you are overclocking any hardware, please stop.
- Monitor temperatures during the following tests.
Use the following programs to monitor the temperatures.
- Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
If you swap any memory components, follow these steps for ESD safety:- Shut down and turn off your computer.
- Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
- Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
- Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.
Make sure to read through the
Stop 0x124 - what it means and what to try link carefully.
