Windows 7: BSOD Faulty driver on the kernal stack must be replaced

morganjeans · 16 Apr 2012

Hi

For about a week now I can't turn my computer off, it will get as far as saying shutting down (after logging off) then crashes with the message

Faulty driver on the kernal stack must be replaced with a working version

It seems to have started around the time it did a windows update but I also reinstalled Itunes around the same sort of time

My computer was built for me last aug and the specs are:

windows 7 home premium 64bit
4gb ram
AMD Athlon II x2 260 processor 3.20ghz
NVIDIA GeForce GT 520 1gb
Board: ECS MCP61M-M3 7.0, Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 080015 11/03/2010
Hard drive - Hitachi HDS5C1010CLA SCSI Disk Device (1000.20 GB)
Kaspersky Internet security

I have attached the files from the minidump and system health report

I do have the problem with NVIDIA drivers where they constantly crash although I don't remember that happening since I got the BSOD problem

morganjeans · 18 Apr 2012

Please can anyone help?

**yowanvista** · 18 Apr 2012

Your Kaspersky antivirus seems to be the cause, please uninstall it. Use MSE instead.
If you really need it just upgrade to the latest build, http://www.kaspersky.com/productupdates

Turn off Driver Verifier Driver Verifier - Enable and Disable

Update your Realtek Ethernet NIC driver http://www.realtek.com.tw/downloads/...Level=3&Conn=2

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000000, caller is trying to allocate zero bytes
Arg2: 0000000000000000, current IRQL
Arg3: 0000000000000001, pool type
Arg4: 0000000000000000, number of bytes

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_0

CURRENT_IRQL:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

LAST_CONTROL_TRANSFER:  from fffff800035643dc to fffff800030dbc80

STACK_TEXT:  
fffff880`037b7988 fffff800`035643dc : 00000000`000000c4 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx
fffff880`037b7990 fffff800`03564e1b : fffff980`051d0fd8 00000000`0000004b 00000000`00000000 fffff800`03197e23 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`037b79d0 fffff800`03575a98 : 00000000`55654c4b 00000000`00000081 00000000`00000001 fffffa80`0365c0c8 : nt!ExAllocatePoolSanityChecks+0xcb
fffff880`037b7a10 fffff800`03575f0d : fffff980`051d0ff0 00000000`00000002 00000000`55654c4b fffff880`048a94b8 : nt!VeAllocatePoolWithTagPriority+0x88
fffff880`037b7a80 fffff880`04881f7a : fffff980`02b78be0 fffff880`048a94b8 00000000`00000000 fffff880`048a94d0 : nt!VerifierExAllocatePoolWithTag+0x1d
fffff880`037b7ac0 fffff980`02b78be0 : fffff880`048a94b8 00000000`00000000 fffff880`048a94d0 fffffa80`00000000 : klif+0x4bf7a
fffff880`037b7ac8 fffff880`048a94b8 : 00000000`00000000 fffff880`048a94d0 fffffa80`00000000 00000000`00000000 : 0xfffff980`02b78be0
fffff880`037b7ad0 00000000`00000000 : fffff880`048a94d0 fffffa80`00000000 00000000`00000000 00000000`00000000 : klif+0x734b8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
klif+4bf7a
fffff880`04881f7a ??              ???

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  klif+4bf7a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: klif

IMAGE_NAME:  klif.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ca58db8

FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_klif+4bf7a

BUCKET_ID:  X64_0xc4_0_VRF_klif+4bf7a

Followup: MachineOwner
---------

morganjeans · 18 Apr 2012

thanks

morganjeans · 19 Apr 2012

thankyou yowanvista

i turned off driver verifier and upgraded the kaspersky to 2012 but couldnt find the drivers for the realtek adapter (downloaded from your link but no exe file in it just dll) and have not had a problem since so can now finally turn the computer off

Windows 7: BSOD Faulty driver on the kernal stack must be replaced

BSOD Faulty driver on the kernal stack must be replaced problems?