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Windows 7: Recent BSOD playing ME3 and SWTOR, multiple errors.


16 Apr 2012   #1

Windows 7 X64 Enterprise
 
 
Recent BSOD playing ME3 and SWTOR, multiple errors.

Hi all,
So recently (being the last 2 weeks), while launching or playing games that had normally worked flawlessly I started receiving random BSOD. The first couple I dismissed as a random act of God or something and kept trucking on. They then became more frequent and I started to worry. After some trouble shooting I came to the conclusion that either A.) my registry was corrupted or B.) some drivers were corrupted somewhere. So I formatted the entire drive and did a fresh install of windows. This seemed to speed up my machine alittle as well and I considered the matter fixed. However, when loading up SWTOR today I recieved the BSOD for the bugcheck below. I do not have the dmp files from the other BSOD as they were lost in the format and I did not copy them like a fool. They were of the IRQL_NOT_LESS_OR_EQUAL, BAD_POOL_HEADER and "A Device driver attempting to corrupt the system" types if that helps any. Those are what led me to believe that a fresh install might fix the issue as I thought these all pointed to some form of driver or software. I also had Daemon tools on the old copy and I heard that and Windows 7 do not get along.This new BSOD has me worried that some hardware may be bad though. This new copy of Windows 7 has the latest video driver and all with MSE as the antivirus on it. If anyone is able to help me tie all these problems together and come up with some sort of solution if would be greatly appreciate. Thanks!

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041201, The subtype of the bugcheck.
Arg2: fffff6800078f598
Arg3: e76000015992c867
Arg4: fffffa8006d7f0e0
Debugging Details:
------------------

BUGCHECK_STR: 0x1a_41201
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: swtor.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002d3d83e to fffff80002ce1c80
STACK_TEXT:
fffff880`08f459b8 fffff800`02d3d83e : 00000000`0000001a 00000000`00041201 fffff680`0078f598 e7600001`5992c867 : nt!KeBugCheckEx
fffff880`08f459c0 fffff800`02cacbe1 : 00000000`00000000 fffffa80`0849c310 00000000`00000000 e7600001`5992c867 : nt! ?? ::FNODOBFM::`string'+0x13c82
fffff880`08f45a00 fffff800`02cac87a : fffffa80`06d7f0e0 fffffa80`09be7b30 fffffa80`09be7b30 00000000`f1eb3000 : nt!MiQueryAddressState+0x2b1
fffff880`08f45a50 fffff800`02fbb494 : fffff880`00000004 00000000`f1eb4000 fffffa80`06d7f0e0 fffff880`08f45bc0 : nt!MiQueryAddressSpan+0xaa
fffff880`08f45ac0 fffff800`02ce0f13 : ffffffff`ffffffff fffffa80`0849c310 00000000`00dfec90 00000000`00dfe398 : nt!NtQueryVirtualMemory+0x382
fffff880`08f45bb0 00000000`76ed154a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00dfe378 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76ed154a

STACK_COMMAND: kb
FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+13c82
fffff800`02d3d83e cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+13c82
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4f558b55
FAILURE_BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82
BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82
Followup: MachineOwner
---------


My System SpecsSystem Spec
.

16 Apr 2012   #2

Windows 7 X64 Enterprise
 
 

Forgot to attach zip.
My System SpecsSystem Spec
17 Apr 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi ghosthacker77, welcome to 7F!

Your file points to swtor.exe as being the culprit.

See if this link can offer some insight: SWTOR bugs and solutions
And for ME3: Fixing Mass Effect 3 (ME3)

While everything worked okay up until you reloaded swtor, I would think there is something wrong with it.
Do you have a purchased disk or are you downloading swtor from a web site?
My System SpecsSystem Spec
.


17 Apr 2012   #4

Windows 7 X64 Enterprise
 
 

It had worked without issue before a couple weeks ago. I do not have the disks. I download the launcher from the swtor site then it downloads the game. I will look into the links you provided.
My System SpecsSystem Spec
17 Apr 2012   #5

Windows 7 X64 Enterprise
 
 

So I decided to pull up SWTOR this morning and did not even get past the launcher when...

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 000000000000008d,
Arg2: 00000000001159ed
Arg3: 0000000000510001
Arg4: fffff6800009b8f3
Debugging Details:
------------------

BUGCHECK_STR: 0x4E_8d
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80002c56195 to fffff80002c8ec80
STACK_TEXT:
fffff880`009a9c08 fffff800`02c56195 : 00000000`0000004e 00000000`0000008d 00000000`001159ed 00000000`00510001 : nt!KeBugCheckEx
fffff880`009a9c10 fffff800`02f28fda : fffffa80`06a0bb60 00000000`00000080 fffffa80`06a0b040 fffff800`02c7f9b9 : nt!MmZeroPageThread+0x96c
fffff880`009a9d40 fffff800`02c7f9c6 : fffff800`02e03e80 fffffa80`06a0bb60 fffff800`02e11cc0 3a413b04`8a411474 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a98b0 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmZeroPageThread+96c
fffff800`02c56195 cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!MmZeroPageThread+96c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4f558b55
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: X64_0x4E_8d_nt!MmZeroPageThread+96c
BUCKET_ID: X64_0x4E_8d_nt!MmZeroPageThread+96c
Followup: MachineOwner
---------
My System SpecsSystem Spec
17 Apr 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

The 0x4e refers to: STOP 0x0000004E: PFN_LIST_CORRUPT. This is a Driver problem you can run this: Driver Verifier - Enable and Disable, but I would like you to refrain from running MME3, and especially SWTOR for several days while you use your machine just to see if it will BSOD.

If it doesn't, then there is something your machine doesn't like about those two game programs.
If it does, run the Driver verifier.
Please see this post for further information on memtest, and Driver Verifier: http://www.sevenforums.com/crashes-d...ml#post1874863, kudos to JMH!
At least run memtest there is a link for it in the memory diagnostics link below.

The _8d part is an unknown bug check, if your machine doesn't BSOD you can hold off on the following except for the SFC /scannow :
  • Apply all available Windows service packs and other updates.
  • Update drivers for your hardware.
  • Check the System and Application logs in Event Viewer for errors or warnings that might provide more clues on the cause of the STOP error.
  • If you made any changes to your hardware settings, return them to default in Device Manager.
  • If you made any changes to your BIOS settings, return them to their default levels.
  • Make sure all internal components are installed and seated properly.
  • Perform diagnostic tests on all hardware you're able to test. Here are two: HD Diagnostic, and Memory Diagnostics, and run SFC /SCANNOW Command - System File Checker at least three times.
  • Start your PC with essential hardware only.
If you are running Avira, consider uninstalling it, and running MSE for testing purposes only!

It would help me to help you if you would run, and post the full BSOD report, if it happens again: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
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 Recent BSOD playing ME3 and SWTOR, multiple errors.




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