BSOD occuring in Internet Explorer, Windows live mail etc ...


  1. Posts : 2
    Windows 7 Family Premium service pack 1 64 bits
       #1

    BSOD occuring in Internet Explorer, Windows live mail etc ...


    Good Evening.
    I am not sure of what I should explain but my computer is +/- 4 months old and since the beginning I have approx. 1 BSOD per day.
    It can appear during a simple image view in Internet Explorer, on a video, or simply consulting my mailbox.

    The reseller made a "complete" check-up and did not find anything.
    He's suggesting me to re-install ...

    My OS is Windows 7 family Premium 64 bits.

    Attached is the zip file with all the required information.

    If you think it is a loss of time to try to find a solution I won't be angry at all but if you could help me I would be more than happy and grateful.

    Thanks for your assistance.

    Have a nice evening.

    Sam.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These old drivers must be updated or removed before we can investigate the underlying issues. They are from as far back as 2005
    Code:
    MarvinBus64.sys    9/23/2005 5:17:03 PM        
    vcsvad.sys    11/16/2008 5:51:18 AM       
    LHidFilt.Sys    6/17/2009 12:49:39 PM        
    LMouFilt.Sys    6/17/2009 12:49:43 PM
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

    - - The most common drivers are listed on this page: Driver Reference "http://www.carrona.org/dvrref.php"]Driver Reference

    - - Driver manufacturer links are on this page: "http://www.carrona.org/drvrdown.html"]Drivers and Downloads
      My Computer


  3. Posts : 2
    Windows 7 Family Premium service pack 1 64 bits
    Thread Starter
       #3

    A great thanks for your answer.

    I will do what you suggest and try to keep you informed.

    Sam.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    murmeldeier said:
    A great thanks for your answer.

    I will do what you suggest and try to keep you informed.

    Sam.

    good luck and let us know if you need help
      My Computer


 

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