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Windows 7: After windows loads get blu screen

18 Apr 2012   #1
Far mommy

Windows 7
 
 
After windows loads get blu screen

With mouse in the middle and cannot go any further. Please help. Don't want to lose any information


My System SpecsSystem Spec
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18 Apr 2012   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

well first things first can you get it to start in safe mode?
here's a pictorial tutorial on getting into safe mode in case you are unfamiliar with it.
Safe Mode


edit actually scratch that link this is all you really need to know.
Advanced Boot Options
My System SpecsSystem Spec
18 Apr 2012   #3
Far mommy

Windows 7
 
 

I tried f8, chose safe mode and it takes me to a page that says Windows error recovery and gives me the option to launch startup repair or start normally. Both take me back to the blue screen
My System SpecsSystem Spec
.


18 Apr 2012   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

well let's give startup repair a try then as it will not interfere with the data portion of the drive your data will still be safe.
Startup Repair

you'll need your windows disk.
My System SpecsSystem Spec
18 Apr 2012   #5
Far mommy

Windows 7
 
 

Computer never came with a disk.
My System SpecsSystem Spec
18 Apr 2012   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

That's a problem. With windows completely failing startup repair and then once you were booting properly a repair install would have been the best way to save your information.

I'm sure it supports the return to factory default like most prebuilt systems do, but as you know you'll more than likely lose your data with that method.
My System SpecsSystem Spec
18 Apr 2012   #7
Far mommy

Windows 7
 
 

That's not good!
My System SpecsSystem Spec
24 Apr 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

This information may be too late, but even if it is, it could be useful for future reference. You can backup date in the Repair Your Computer recovery options: Copy & Paste - in Windows Recovery Console
My System SpecsSystem Spec
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 After windows loads get blu screen




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