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#1
Random Application Error - Event 1000
Hi All,
I have been having an issue with Windows 7 and a program called 'Jetcam' These errors appear to occur randomly and can happen 15 to 20 times in one day, others days it's fine. Here is some text from event viewer:
Faulting application name: JETCAMII.EXE, version: 16.23.2.0, time stamp: 0x4f71e668
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000001d
Fault offset: 0x0fa8fcb1
Faulting process id: 0xe6c
Faulting application start time: 0x01cd0de674c6b696
Faulting application path: C:\WINJC\JETCAMII.EXE
Faulting module path: unknown
Report Id: 46620e8d-79f8-11e1-8948-1c6f659ff346
Event viewer will occasionally show the message above as well as the one below:
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program JETCAM Expert for Windows - CAD/CAM Software because of this error.
Program: JETCAM Expert for Windows - CAD/CAM Software
File:
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: 00000000
Disk type: 0
This has been going on for about 3 months. I have formatted my PC 3 times, installed a new graphics card, removed my RAID array, run memtest etc. Nothing seems to have worked. A colleague of mine got a new latop a couple of weeks a ago and had the same problem. I managed to grab the dump file (attached) and run the perfmon report (also attached). So the attached files are from a:
Toshiba Tecra i5-2520M @ 2.5GHz
Radeon HD 6460M
8gb Ram
I have been pulling my hair out with this, any help would be greatly appreciated.
Cheers.