BSOD playing NBA 2k12 and COD Modern Warfare 2

jappy512 · 19 Apr 2012

Laptop Model: Acer 4750G
Processor: Intel Core i5-2410M
Memory: 6GB DDR3 RAM
HDD: 640GB
Graphics: Nvidia GeForce GT 540M 2GB
OS: Win7 Ultimate x64

Good day guys my laptop always receive the following error when playing games. Already updated BIOS and Video Card with latest driver. Thank you in advance.

Here are some info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800B5C94E0
BCP2: FFFFF88010AF2AA4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041912-16442-01.dmp
C:\Users\Johnc\AppData\Local\Temp\WER-49748-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

JMH · 19 Apr 2012

"A stop-0x116 is not a true crash in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

STOP 0x116: VIDEO_TDR_ERROR troubleshooting