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Windows 7: BSOD During Aion Ascension 3.0


19 Apr 2012   #1

Windows 7 Pro SP1 x64
 
 
ntoskrnl.exe BSOD During Aion Ascension 3.0

well as the title says i bsod during login and logout sometimes and i just had my first bsod in game and sometimes i can play for hours with no problems i dont know whats causing this issue below i have my minidump and
Windows_NT6_BSOD_jcgriff2 Attached


Windows 7 Professional 64 bit
Full Retail OS
Hardware 3-4 Years old
OS Re installed March 1st 2012
whole pc info here - http://speccy.piriform.com/results/L...oIjrJHY2vV03ud


My System SpecsSystem Spec
.

19 Apr 2012   #2
Microsoft MVP

 
 

EVGA Precision (along with Riva Tuner and MSI Afterburner) frequently cause BSOD's on Windows 7 systems. Please uninstall it immediately. Interestingly you have a more recent version of the program that we usually see (most often it's drivers are dated from 2007 - yours date from 2011)

Memory dumps recorded in the WER section of MSINFO32 point to a problem with disk hardware. Please run the free hardware diagnostics from here (starting with the Hard Drive diagnostics): Initial Hardware Diagnostics

The one uploaded memory dump is suggestive of a hard drive problem - but it's possibly due to the EVGA precision driver. So, removing that program (if it's the problem) should stop the BSOD's. If it isn't the problem (and the hard drive is) then the BSOD's should continue.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:

amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ehdrv.sys    Tue Jun 28 03:34:38 2011 (4E09840E)
epfwwfp.sys  Tue Jun 28 03:30:08 2011 (4E098300)
EpfwLWF.sys  Mon Jul 11 12:19:38 2011 (4E1B229A)
eamonm.sys   Tue Aug 02 05:33:29 2011 (4E37C469)
epfw.sys     Tue Jun 28 03:30:10 2011 (4E098302)
RTKVHD64.sys Fri Aug 12 01:28:04 2011 (4E44B9E4)
idmwfp.sys   Tue Feb 07 10:13:20 2012 (4F313F90)
RTCore64.sys Tue Sep 06 08:24:50 2011 (4E661112)
Rt64win7.sys Tue Aug 23 09:55:41 2011 (4E53B15D)
nvlddmkm.sys Wed Feb 29 13:04:52 2012 (4F4E68C4)
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\041912-17908-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Thu Apr 19 01:17:51.016 2012 (UTC - 4:00)
System Uptime: 0 days 7:53:57.062
BugCheck F4, {3, fffffa80076a1b30, fffffa80076a1e10, fffff80002d8c660}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`076a1b30 fffffa80`076a1e10 fffff800`02d8c660
BiosVersion = 080015 
BiosReleaseDate = 11/30/2009
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2666
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
  
My System SpecsSystem Spec
19 Apr 2012   #3

Windows 7 Pro SP1 x64
 
 

i will remove evga precision x and tommorow i will try playing my game and see how it goes i'll report back after i do
My System SpecsSystem Spec
.


19 Apr 2012   #4

Windows 7 Pro SP1 x64
 
 

well i went ahead and play 20 mins today without evga precision x installed no bsod but it was only 20 mins if you can please monitor this thread over a week or so and if i don't get a crash after 1 week i will assume its gone and done with
My System SpecsSystem Spec
19 Apr 2012   #5
Microsoft MVP

 
 

No problem, when you post to this topic I'm notified by email.
My System SpecsSystem Spec
21 Apr 2012   #6

Windows 7 Pro SP1 x64
 
 

as an update since i removed evga precision x i've had no bsod and i ran a chkdsk earlier today 2 make sure it wasn't the hard drive it found 0 errors so as far as i can say bsod is solved for my game i will update here in 2 - 3 days thanks for the help
My System SpecsSystem Spec
21 Apr 2012   #7
Microsoft MVP

 
 

If chkdsk found errors, it's also advisable to run this free procedure to test the physical portion of your hard drive (chkdsk only checks the file system on the drive): HD Diagnostic
My System SpecsSystem Spec
24 Apr 2012   #8

Windows 7 Pro SP1 x64
 
 

Another Update - Have had no crashes or Blue screen errors since uninstalling Evga Precision x will post back in a couple days to make sure everything works great still so far thanks for the help usasma!
My System SpecsSystem Spec
25 Apr 2012   #9

Windows 7 Pro SP1 x64
 
 

Well i bsod after 1 week so heres the minidump and a updated specs of my pc
Updated PC Specs Here - http://speccy.piriform.com/results/0...buGriYGVPlfxvQ
My System SpecsSystem Spec
25 Apr 2012   #10

Windows 7 Pro SP1 x64
 
 

i have a Seagate HDD and i downloaded Seatools for Windows 7 64 bit should i do the Fix All > Fast Or Long Option? Please Help
My System SpecsSystem Spec
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 BSOD During Aion Ascension 3.0




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