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Windows 7: BSOD when laptop is put into sleep mode


19 Apr 2012   #1

Windows 7 Home Premium 32 bit
 
 
BSOD when laptop is put into sleep mode

I have a Dell Studio 17 laptop running Windows 7 Home premium 32 bit
It was an upgrade from Microsoft as an OEM product to replace the original Dell Vista OEM OS

The laptop is 3 years old.

Whenever the system is pout into sleep or hibernation, or when the lid id closed, it does not enter sleep mode, but crashed. On restarting the usual error message ststing that windows did not shut down correctly is displayed.


My System SpecsSystem Spec
.

19 Apr 2012   #2

Win 8 Release candidate 8400
 
 

These were all related to a driver taking too long to respond. Best bet is that in your case it is Norton that is the culprit. Also of note, one crash was directly related to your VMNetSrv.sys


I would remove and replace Norton at least to test and update the below old drivers.



Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Norton 360 How to uninstall




Old drivers
Code:
pfc.sys    9/19/2003 7:45:46 PM       
dne2000.sys    1/24/2007 3:17:24 AM       
VMNetSrv.sys    1/24/2007 8:05:29 AM        
CVPNDRVA.sys    4/3/2007 8:17:07 PM       
rimsptsk.sys    7/29/2007 9:42:56 PM       
rixdptsk.sys    7/29/2007 10:54:01 PM       
itecir.sys    12/18/2007 5:12:11 AM       
dfmirage.sys    1/11/2008 5:03:51 PM        
rimmptsk.sys    2/15/2008 5:01:16 AM        
adfs.SYS    8/14/2008 10:57:15 AM       
OA001Ufd.sys    3/6/2009 3:30:08 AM        
OA001Vid.sys    3/8/2009 8:57:13 PM        
bcmwl6.sys    3/26/2009 8:58:48 PM        
vmm.sys    5/15/2009 8:27:51 AM       
stwrt.sys    6/29/2009 1:51:26 PM       
IntcHdmi.sys    7/10/2009 9:44:50 AM

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference Table

- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
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 BSOD when laptop is put into sleep mode




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