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Windows 7: BSOD When Playing StarCraft 2

06 May 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Is your system under warranty still?

When you say it does not boot, do you mean it does not turn on, it gets stuck at the post screen, it get stuck starting Windows, it start Windows and you log on but that is as far as it gets, etc.? Please give more details as to the boot issue you see.


If the system will not turn on, this would indicate a likely PSU failure is imminent. I suspect you have a hardware issue, so if you still have a Warranty, contact HP and have the system repaired. If you no longer have a warranty, we can provide further troubleshooting steps based on the details to the boot problem.


My System SpecsSystem Spec
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06 May 2012   #12
deebirch

Windows 7 Home Premium 64-bit
 
 

Regarding the boot problems, its only after BSOD that I have trouble getting Windows to boot. Itll get stuck at different places.

Ill have to check on the warranty, should I consider replacing the machine through HP?
My System SpecsSystem Spec
06 May 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

If you are still under warranty, send it to HP and they will determine the best course of action. Typically, freezing during boot means there is something wrong with the system's hardware. To be sure, carefully go through the steps in Troubleshooting Windows 7 Failure to Boot to determine if there is something wrong with Windows and its ability to boot or if the system has a virus.
My System SpecsSystem Spec
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06 May 2012   #14
deebirch

Windows 7 Home Premium 64-bit
 
 

Thank you to everyone that took time to help. Definitely a wonderful resource to have when problems arise.

Contacted HP, the PC is still under warranty and they will be repairing it at no charge. Crossing my fingers for a brand new tower.

Thanks again!
My System SpecsSystem Spec
07 May 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Glad HP will be taking care of the system; let us know how it goes when it is returned.
My System SpecsSystem Spec
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 BSOD When Playing StarCraft 2




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