Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP Envy 17 1050ea crash, IRQL_NOT_LESS_OR_EQUAL


19 Apr 2012   #1

Windows 8.1 64 bit
 
 
HP Envy 17 1050ea crash, IRQL_NOT_LESS_OR_EQUAL

I have been getting a couple of crashes over this month with my HP laptop, and I am wondering what is wrong with it. From the blue screen, I always seem to see:

IRQL_NOT_LESS_OR_EQUAL

That is all I can remember before it restarts.

I have also included the zip file necessary for diagnosis: Attachment 207997

My Windows 7 is Home Premium x64, and is the original OS. Though, I'm not sure if it's either OEM or Full Retail. What I do know is that it was purchased from a local PC World store.

My System SpecsSystem Spec
.

19 Apr 2012   #2

Win 8 Release candidate 8400
 
 

Two issues. Symantec,, and stdriver64.sys stdriver.sys from NCH Software.

I would remove Symantec and replace with MSE, and remove NCH for good.



Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
19 Apr 2012   #3

Windows 8.1 64 bit
 
 

Well, I have learned about stdriver64.sys being a problem recently. So I found out that NCH software was being the culprit, and immediately uninstalled it. This has probably decreased the amount of blue screens I've been getting, related to NCH.

And as for Symantec, I am quite shy to going as far as uninstalling that as well. But I may as well test MSE to see if it may be necessary to replace Norton 360 v6.0. Though, I do feel like Security>Performance in this situation.
My System SpecsSystem Spec
.


27 Apr 2012   #4

Windows 7 Home Premium 64 Bit
 
 

MSE is more of a replacement to see if the crashes stop or if Norton was masking the true cause of the crashes. Often, Norton 360 is blamed for crashes when the crashes are actually network related or memory related but occur during a network process. If you are still getting crashes, replace Norton with MSE for testing purposes. Use the Norton removal tool to remove the software.

If you are deadset in using Norton 360 in the future, I would recommend avoiding the registry cleaning feature it contains.
My System SpecsSystem Spec
Reply

 HP Envy 17 1050ea crash, IRQL_NOT_LESS_OR_EQUAL




Thread Tools



Similar help and support threads for2: HP Envy 17 1050ea crash, IRQL_NOT_LESS_OR_EQUAL
Thread Forum
What do you think about the HP Envy dv6-7210tx? Have anyone used it? Hardware & Devices
Solved HP Envy 17 1050ea - Recommendations for lowering temp/cooling pad Performance & Maintenance
BSOD/crash appears to occur randomly, IRQL_not_less_or_equal BSOD Help and Support
HP Envy 17" Graphic Cards
BSOD On HP Envy 15 2ND Gen BSOD Help and Support
IRQL_NOT_LESS_OR_EQUAL Crash BSOD Help and Support
MacBook Pro Vs. HP Envy General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:29 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33