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Windows 7: BSOD scanning with malwarebytes

20 Apr 2012   #1
robertju1

Windows 7 Home Premium x64
 
 
BSOD scanning with malwarebytes

Hi all,

When i scan with malwarebytes, and sometimes when doing something else, i get a BSOD. I would like this fixed and i hope you can help!

Thanks in advance,
Robert


My System SpecsSystem Spec
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20 Apr 2012   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Before I even look at the crash dump, are you running a active antivirus in addition to running malwarebytes?
because that alone would be enough to cause a file filter lock up resulting in a blue screen.
My System SpecsSystem Spec
20 Apr 2012   #3
robertju1

Windows 7 Home Premium x64
 
 

I did run microsoft security essentials. Do u suggest to turn off security essentials and then start scanning?
My System SpecsSystem Spec
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20 Apr 2012   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yes, I suggest snoozing the active av, when scanning with the backup.
If this does not solve your problem I will have a look at the crash info in the debugger.
My System SpecsSystem Spec
Reply

 BSOD scanning with malwarebytes




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