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Windows 7: Windows update

20 Apr 2012   #1
Magicianz

Windows 7 professional 32bit
 
 
Windows update

I have just tried to access the windows update window, but it is BLANK
i need help


My System SpecsSystem Spec
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20 Apr 2012   #2
mach04

Windows 7 Home Premium x64, Windows 8 Pro
 
 

My System SpecsSystem Spec
20 Apr 2012   #3
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Magician, Welcome to Sevenforums!

You might find use of this tutorial: Windows Update - Reset - created by Brink
My System SpecsSystem Spec
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20 Apr 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Magicianz View Post
I have just tried to access the windows update window, but it is BLANK
i need help

Hello Magicianz,

Following on from the above good advice...


* Please download the free version of Malwarebytes.

Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!


* Run SFC Option 2.

You might need to run it up to 3 times.
Refer
SFC /SCANNOW Command - System File Checker


How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7


* List all of your current Security Software installed.


* Start > Control Panel > In the search box type "Troubleshooting" > System Security > Fix problems with Windows Update.


* Start > type services.msc > enter > from the list of items double click Windows Update Service > Change the startup type to Automatic > click the Start button to start service > click Apply and then click ok.


* Reset Windows Update Components.

How do I reset Windows Update components?


*Or you can...


Start a free Windows Update support incident email request:

https://support.microsoft.com/oas/de...spx?gprid=6527


FYI...


http://windows.microsoft.com/en-us/w...alling-updates
My System SpecsSystem Spec
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 Windows update




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