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Windows 7: Random BSOD

21 Apr 2012   #1
getxposed

Windows 7 Ultimate 64 bit
 
 
Random BSOD

Random BSOD occurs while i am using it normally, not gaming.

I'm using a new Dell Alienware X51 Windows 7 x64
Attached with the dmp file in this post.

Tried using Bluescreenview, these 3 are the causes of crash
- dxgkrnl.sys
- dxgmms1.sys
- nvlddmkm.sys

but i'm not sure what exactly are those 3. It would be great if someone could assist me on this issue.


My System SpecsSystem Spec
.
21 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
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 Random BSOD




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