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Windows 7: BSOD seemingly randomly. No new apps or hardware installed

25 Apr 2012   #21
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Supermonkey47 View Post
Thanks, I have just updated my audio drivers and USB host controller drivers. SFC scan reported no integrity problems.

Fingers crossed no more BSODs.

I will let you know!
Good Job and good luck.


My System SpecsSystem Spec
.
25 Apr 2012   #22
Supermonkey47

Windows 7 Ultimate x64
 
 

Sadly I spoke too soon. The system just BSODed again, just after I posted that last message.

I have attached the dump file.
My System SpecsSystem Spec
25 Apr 2012   #23
Supermonkey47

Windows 7 Ultimate x64
 
 

And here is another.
My System SpecsSystem Spec
.

26 Apr 2012   #24
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Blue Screen of Death (BSOD) Posting Instructions
When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes.

Running memtest86+ for only 3 passes is not long enough.
Run memtest86+ for 7 full passes, best to run overnight, if you get any errors you can stop the test.

Have you ran any type of registry cleaner?
Checked that all cables are securely connected?
What anti-virus are you running now?
When was your last scan?


Code:
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
PROCESS_OBJECT: fffffa80058feb30
IMAGE_NAME:  csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
The csrss.exe is Client Server Runtime Subsystem process file which must run all the time on Windows OS.
Virus's are known to use this file name to hide.

If you haven't ran a full virus scan recently, then do it now.
Also download and run Malwarebytes, be sure to update it before running.


Code:
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
PROCESS_OBJECT: fffffa80058149e0
IMAGE_NAME:  wininit.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAILURE_BUCKET_ID:  X64_0xF4_fffff800c0000005_IMAGE_wininit.exe
wininit.exe is a Windows system file but should be checked with a virus scan, same as above.

If you are getting the same crashes in safe mode that indicates a possible hardware fault.

Let's take a look at the RAM.
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
This is important in order to make RAM settings adjustments.


Old drivers.
Update these drivers.
If you can't update these drivers, uninstall the program for testing purposes.
Code:
CamDrL64.sys Sun Feb 04 02:17:27 2007 - Logitech QuickCam Pro 3000 - http://www.logitech.com/en-gb/support-downloads/downloads?geo=US

GEARAspiWDM.sys Mon May 18 20:17:04 2009 - CD-ROM Class Filter Driver by Gear Software Also comes with iTunes - http://www.gearsoftware.com Or update iTunes.

LMIRfsDriver.sys Tue Jul 15 00:26:56 2008 - RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver - https://secure.logmein.com/US/home.aspx

LVUSBS64.sys Sun Feb 04 02:05:16 2007 - Logitech Camera driver - http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

RaInfo.sys   Sat Jan 05 02:57:14 2008 - LogMeIn/RemotelyAnywhere Kernel Information Provider - 	http://www.remotelyanywhere.com/template.asp?page=documentation

teamviewervpn.sys Thu Dec 13 17:22:09 2007 - TeamViewerVPN Network Adapter - http://support.teamviewer.com/index.php?group=default&_m=knowledgebase&_a=view&parentcategoryid=13&languageid=1
This is a list of drivers not working/loading.
Unloaded modules:
Code:
fffff880`087bc000 fffff880`087c7000   tdtcp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`087c7000 fffff880`087d6000   tssecsrv.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000F000
fffff880`08600000 fffff880`08639000   RDPWD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00039000
fffff880`0b4f4000 fffff880`0b565000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0692b000 fffff880`06939000   MBfilt64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`064a1000 fffff880`0692b000   RTKVHD64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0048A000
fffff880`01630000 fffff880`0163e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0163e000 fffff880`0164a000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0164a000 fffff880`01655000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`01655000 fffff880`01668000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`04945000 fffff880`04952000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`04938000 fffff880`04945000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`0492b000 fffff880`04938000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`0491e000 fffff880`0492b000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`048df000 fffff880`048ec000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`04074000 fffff880`04076000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`04067000 fffff880`04074000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
What USB devices do you have connected?
Check in Device Manager for any yellow triangles, this indicates driver problems.
My System SpecsSystem Spec
26 Apr 2012   #25
zigzag3143

Win 8 Release candidate 8400
 
 

In addition to Dave's suggestions you might want to re-install your HdAudio drivers.
My System SpecsSystem Spec
27 Apr 2012   #26
Supermonkey47

Windows 7 Ultimate x64
 
 

Thanks both,

I have tried to answer the questions asked above as succinctly as possible below:

Quote:
Have you ran any type of registry cleaner?
Yes. I have run the most recent version of CCleaner, other than cleaning up some old records for uninstalled programs, there were no other issues identified.

Quote:
Checked that all cables are securely connected?
Yes and can confirm that all are fine.

Quote:
What anti-virus are you running now?
Microsoft Security Essentials, fully updated

Quote:
When was your last scan?
A quick scan was performed today with no threats identified. I have not been able to run a full scan as the system BSODs before it can finish.

Quote:
Also download and run Malwarebytes, be sure to update it before running.
I have already updated and run Malwarebytes when this first started occurring, with no threats identified. However again it was only a quick scan and not a full scan as the system will not stay up long enough.

Im worried the system will BSOD mid-typing, so I will continue in another post.
My System SpecsSystem Spec
27 Apr 2012   #27
Supermonkey47

Windows 7 Ultimate x64
 
 

Below are the requested CPU-Z screen grabs:

Attachment 209168

Attachment 209169

Attachment 209170

Attachment 209171




More to follow:
My System SpecsSystem Spec
27 Apr 2012   #28
Supermonkey47

Windows 7 Ultimate x64
 
 

Quote:
Old drivers.
Update these drivers.
If you can't update these drivers, uninstall the program for testing purposes.
I have uninstalled or updated these drivers where possible. itunes is already as up to date as possible and I havent got anything installed that I can find for Gearsoft except for perhaps a virtual CD drive, which I have also uninstalled as a precaution.

Quote:
What USB devices do you have connected?
- Logitech Quickcam Pro 3000 - now uninstalled
- A USB thumb drive is plugged into a port on the back of my monitor. The drive is currently empty but I sometimes use it for transferring files.

Quote:
Check in Device Manager for any yellow triangles, this indicates driver problems.
There are no yellow triangles in Device Manager

Quote:
Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
Real Temp is currently reporting the following. Currently all I am doing is responding to this post so the load is basically idle.

Attachment 209172

I will try and put some load on and will update you with the temps accordingly.

Quote:
Running memtest86+ for only 3 passes is not long enough.
Run memtest86+ for 7 full passes, best to run overnight, if you get any errors you can stop the test.
I will leave it running overnight tonight and update you with the results ASAP.

Quote:
Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
This is important in order to make RAM settings adjustments.
I will update with this ASAP once I have figured out where I am looking for them in the BIOS

Quote:
In addition to Dave's suggestions you might want to re-install your HdAudio drivers.
I updated the HDAudio drivers just before the last BSOD, is this still showing as an issue? Should I re-install them again?
My System SpecsSystem Spec
29 Apr 2012   #29
Supermonkey47

Windows 7 Ultimate x64
 
 

Quote:
Running memtest86+ for only 3 passes is not long enough.
Run memtest86+ for 7 full passes, best to run overnight, if you get any errors you can stop the test.
I have now run the Memtest86+ for 20 passes with zero errors.

Quote:
Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
This is important in order to make RAM settings adjustments
I'm not entirely certain if I have all the right items you want, but this is what I could find in the BIOS:
- CPU Core Voltage set to Auto,
- Current voltage: 1.176 V
- CPU I/O voltage set to Auto,
Current voltage: 1.176 V
- DRAM Voltage set to Auto,
- Current voltage: 1.472 V
- System Agent voltage set to Auto,
- Current voltage: 0.920 V
As far as I can see the RAM Voltage is currently 1.64 V

Next will be CPU temps when at load.
My System SpecsSystem Spec
29 Apr 2012   #30
Supermonkey47

Windows 7 Ultimate x64
 
 

Ok I didnt run load tests for these temps, but I was running Battlefield 3, which is about as load intensive as this system would get anyway.

I used Coretemp to show the at load temps, as the screenshots also show what the load was for each CPU.

Attachment 209494

Attachment 209495
My System SpecsSystem Spec
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 BSOD seemingly randomly. No new apps or hardware installed




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