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Windows 7: BSOD seemingly randomly. No new apps or hardware installed

29 Apr 2012   #31
Supermonkey47

Windows 7 Ultimate x64
 
 

Since un-installing or updating the drivers and applications as advised above by Dave76 and ZigZag, the system has BSOD again in the same manner as usual.

I attach any and all files as directed.


My System SpecsSystem Spec
.
30 Apr 2012   #32
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Your motherboard manual: MSI P67A-GD53 Intel P67
MSI Global ? Mainboard - P67A-GD53 (B3)

All the CPU temps look good.

Your BIOS version is V1.12, which isn't listed on your board site.
There are 5 updates since yours, going by the date of your BIOS.
Improvements mentioned:
- Improved memory compatibility
- Improved VGA card compatibility
There are quite a few updates, which would indicate they were trying to fix problems.
With your issues I would update the BIOS to V1.19.
If you haven't updated BIOS before, let us know. There is the chance that it might fail and leave your board useless.

While at the MSI site check for any newer drivers.



Code:
Symptom: Device is disabled. 

Cause: A device is disabled preventing it from working properly.
Details:
The device, Realtek High Definition Audio, is disabled. If this device is no longer used it 
may be intentionally disabled. The Plug and Play ID for this device is 
HDAUDIO\FUNC_01-VEN_10EC-DEV_0892-SUBSYS_14627681-REV_1003\4-2F6CD8E8-0-0101.

Resolution:
1. Determine if you need the device.
2. If you need the device, enable it in Device Manager.
3. If you do not use the device it can be left disabled.
The last crash was the same as you had previously.
Code:
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80057d1890, Terminating object
Arg3: fffffa80057d1b70, Process image file name
Arg4: fffff8000339b660, Explanatory message (ascii)
PROCESS_OBJECT: fffffa80057d1890

IMAGE_NAME:  wininit.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
D/L and run Seagate SeaTools – Long Drive Self Test

Code:
Event[442]:
  Log Name: System
  Source: Disk
  Date: 2012-04-25T23:26:21.871
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
The driver detected a controller error on \Device\Harddisk2\DR2.
This app event log is likely due to your Realtek High Definition Audio device, mentioned above.
Code:
Event[0]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-04-29T19:37:43.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
Fault bucket 642564636, type 5
Event Name: PnPDriverInstallError
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: E0000206
P3: lpro64v.inf
P4: e0678b64f5047133468694bc28965695380ddb7f
P5: PID_08B2.XPAMD64
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
X:\$WINDOWS.~BT\Windows\Temp\DMI4D35.tmp.log.xml
X:\$WINDOWS.~BT\Windows\inf\oem16.inf

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_f7d01b12454c03b3b76b1bb5aece7c84505adf_cab_03c44d44

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0981efb3-8e8b-11e1-b0a0-bd542dfb41b4
Report Status: 8


Event[30]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-04-28T09:02:53.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
Fault bucket 642564636, type 5
Event Name: PnPDriverInstallError
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: E0000206
P3: lpro64v.inf
P4: e0678b64f5047133468694bc28965695380ddb7f
P5: PID_08B2.XPAMD64
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
X:\$WINDOWS.~BT\Windows\Temp\DMI4D35.tmp.log.xml
X:\$WINDOWS.~BT\Windows\inf\oem16.inf

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_f7d01b12454c03b3b76b1bb5aece7c84505adf_cab_03c44d44

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0981efb3-8e8b-11e1-b0a0-bd542dfb41b4
Report Status: 8
Hard disk error.
Code:
Event[32]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-04-28T08:49:55.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
Fault bucket X64_0xF4_IOERR_c000000e_IMAGE_hardware_disk, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/resredir.aspx?sid=708&Bucket=X64_0xF4_IOERR_c000000e_IMAGE_hardware_disk&ID=ff42a5ab-bf1e-4dc7-8d3c-7e9f972270c5
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\042812-8377-01.dmp
C:\Users\James\AppData\Local\Temp\WER-2743449-0.sysdata.xml
C:\Users\James\AppData\Local\Temp\WERDE9B.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_03da1e69

Analysis symbol: X64_0xF4_IOERR_c000000e_IMAGE_hardware_disk
Rechecking for solution: 0
Report Id: 042812-8377-01
Report Status: 0
My System SpecsSystem Spec
30 Apr 2012   #33
Supermonkey47

Windows 7 Ultimate x64
 
 

Thanks Dave,

I havent ever updated the BIOS before no. But I can try.

I disabled the realtek HD Audio in device manager as I have the Xonar DX installed instead.

For the hard drive error, does it say which hard drive? My primary is a SSD.

Will the Seagate Seatools long drive self test be ok for the SSD?
My System SpecsSystem Spec
.

02 May 2012   #34
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

To update the BIOS, do not do it from the OS or from internet apps. Use the CD or USB install method.
If anything intrudes on the system while flashing the BIOS, it can cause a corrupt BIOS and can leave your motherboard useless. If the Anti-virus decides to run while you are flashing the BIOS it can cause big problems.

MSI Award Flash BIOS Procedure

Quote:
Award Flash BIOS Procedure

First of all, please make a bootable floppy or USB storage.
Next go to MSI website to download BIOS zip file, then copy "AWFL865.exe" and "BIOS file" into bootable floppy or USB storage.
Please go to "BIOS Setup" and choose floppy or USB storage as 1st booting device under "Boot Sequence".
Same procedure for AMI BIOS on the link.
My System SpecsSystem Spec
02 May 2012   #35
Supermonkey47

Windows 7 Ultimate x64
 
 

Hi Dave,

I updated the BIOS last night, and used the process detailed on the MSI website and as you have detailed above. after completing the system will no longer boot into Windows and BSODs just after the "Starting Windows" screen.

I then cleared the CMOS for good measure but the same BSOD occurs on boot.

I think it might be time to re-install Windows now.
My System SpecsSystem Spec
02 May 2012   #36
Supermonkey47

Windows 7 Ultimate x64
 
 

OK the new BSOD is resolved. I had forgotten after the BIOS update to change the config from the default IDE to AHCI mode for the SSD hard drive that has Windows installed on. I am now testing to see if the original BSOD still occurs and will update you asap.

Thanks again for your continued help!
My System SpecsSystem Spec
02 May 2012   #37
Supermonkey47

Windows 7 Ultimate x64
 
 

ok it was up for about 45 mins then BSOD-ed again. I was running it at load to test and the max temps were hitting 65 degrees centigrade. when the BSOD ocurred it was between 45 and 52 degrees across the cores.

Let me know if you want to see the crash dump files again.
My System SpecsSystem Spec
03 May 2012   #38
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Yes, upload all the dump files.

What were you running to load test?

Your max CPU Core temp is 77.6°C
Intel® Core™ i5-2500K Processor

The Seagate Seatools test is for Hard Drives.

Update all your drivers from the MSI motherboard site, don't use the CD.
My System SpecsSystem Spec
03 May 2012   #39
Supermonkey47

Windows 7 Ultimate x64
 
 

To Load test I was running Prime95

All the motherboard drivers are up to date, obtained from the MSI website.

Dump files attached.

I will be running the SeaTools tests tonight and will update you.
My System SpecsSystem Spec
03 May 2012   #40
Supermonkey47

Windows 7 Ultimate x64
 
 

With Seatools, I cant find an option for long Drive Self Test? Only Short Drive Self Test or Long Generic.

Which should I use?
My System SpecsSystem Spec
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 BSOD seemingly randomly. No new apps or hardware installed




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