Need help repairing computer, crashing after start up


  1. Posts : 2
    California
       #1

    Need help repairing computer, crashing after start up


    I have an hp laptop G62 series 64 bit windows 7. I can run it in safe mode only; in normal mode it loads the desktop but after a minute or two it freezes. My battery needs replacing i think but i don't know if that is the problem. I ran a malware check and deleted the corrupted files and it had no effect. If anyone can help me please do so.
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Maybe this tutorial will help.
      My Computer


  3. Posts : 2
    California
    Thread Starter
       #3

    I followed the guide and i was able to log in but how do I restore the features
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    In step two, where you selected to "Disable All".
    You should go back to that step
    enable one or two at a time
    restart and see what happens
    repeat until you find the problem.

    Or you can try half splitting.
      My Computer


 

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