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Windows 7: Computer Freezes, then shutdown BSOD Computer NO signal


21 Apr 2012   #1

Windows 7 Home 32 bit
 
 
Computer Freezes, then shutdown BSOD Computer NO signal

Hi
I need help since my computer freezes randomly lately and BSOD with Locale Id: 13321

Yes, I said randomly, Now I'm lucky that my computer didn't freeze but if I shut this down
and use it again later or tomorrow it may freeze then BSOD again.
Problem Signature
Problem Event name: BlueScreen
O.S 6.1.7601.2.1.0.256.1

BC CODE 116
(I accidentally closed the report so I cannot put other additional Info)

System spec
Original OS
OS is OEM

OS and OS installation are 1 year old


I hope someone can help


My System SpecsSystem Spec
.

21 Apr 2012   #2

Windows 7 Home 32 bit
 
 

Forgot to rename the zip file
My System SpecsSystem Spec
22 Apr 2012   #3

Windows 7 Home Premium 64 Bit
 
 

For the 0x116 crashes:
  • Quote   Quote: Originally Posted by H2SO4 View Post
    These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
My System SpecsSystem Spec
.


26 Apr 2012   #4

Windows 7 Home 32 bit
 
 
Simplifying

So let me get this straight

So my video card or video driver is causing the BSOD so I should replace??

Am i right or wrong?



I have my own guess of what's causing the problem
Maybe my fans are dirty or my room temperature is high


BTW thanks for the Reply really helped
My System SpecsSystem Spec
26 Apr 2012   #5

Windows 7 Home Premium 64 Bit
 
 

The TDR error sometimes occurs due to application/service conflicts, as well. It implicates your graphics card or its driver. I usually tell people to start with software fixes first.
When you change out drivers for the graphics card:
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    • Restart your computer after uninstalling drivers for all display cards
    • Install the driver you selected for the display cards once Windows starts
My System SpecsSystem Spec
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 Computer Freezes, then shutdown BSOD Computer NO signal




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