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Windows 7: BSOD 116 atikmpag.sys


23 Apr 2012   #1

Windows 7 64 bit
 
 
BSOD 116 atikmpag.sys

Well only when i play games i take bsod, it freezes sometimes if i press ctrl+alt+del then it maybe unfreeze and sometimes it shows a message display driver stopped and restored or something like that.

i checked the guide here: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Done the system file checker the reset pagefile, of course i have tried many versions of Ati drivers (well dunno but now it wont even open CCC but i guess thats not the main problem), i have re-installed many times the direct-x files, i dont overclock.

My pc specs are:
Phenom II x4 955
MSI 790fx-GD70
ATI radeon hd 5770 (sapphire vapor-x) X2 in cf
Ram:Geil dont remember name at 2100+ but i run them low cause i dont overclock for now, i trieed a friends ram and same error appeared so i guess its not ram issue.
PSU dont remmember brand but its about 1000W, if u need i can find more about it and edit the topic.

Thnx in advance for ur help.

My System SpecsSystem Spec
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23 Apr 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.

* Reboot if changes have been made.
My System SpecsSystem Spec
23 Apr 2012   #3

Windows 7 64 bit
 
 

Thnx for replying. I ve done msinfo32 but i use windows in greek so informations are in greek. Of course names etc like the name of cpu are in english but the rest are in greek. Is there anyway to do it in english but i upload them anyway in case its ok even in greek.

As for DMP files i dont know what are they, i guess its where the windows record the BSODs?
but anyway i ll upload them

BTW sorry for late delay.
My System SpecsSystem Spec
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23 Apr 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

1stratos1.
Your Greek information was a tad useless here.

BTW Your crashes were inconclusive.
Please submit any further DMP files {the same way as before} for analysis.
My System SpecsSystem Spec
24 Apr 2012   #5

Windows 7 64 bit
 
 

JMH these dmp files are saved only when i take BSOD? so the only thing i can do for now is to play games? (hell yeah :P) so we can see what really happens???

Just edited to upload the new DMP that has been created today.
My System SpecsSystem Spec
25 Apr 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Still a 116.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
My System SpecsSystem Spec
25 Apr 2012   #7

Windows 7 64 bit
 
 

JMH i doubt the temps cause i have run many times furmark burn test for hours and the pc was still alive and with no BSODs. Furmark stresses gpus much more than normal games and temps goes high there.

Anyway today or tomorrow i ll find a fan to check it just in case. And ofc course i ll upload more dmps.

I reallly hope to find out what make these bsods cause i have them right from when i bought the pc.
My System SpecsSystem Spec
25 Apr 2012   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Is your computer still within the Warranty period?
My System SpecsSystem Spec
25 Apr 2012   #9

Win 8 Release candidate 8400
 
 

Just a thought in passing. Crossfire is often the cause of 116's. Have you tried running a single card to test?
My System SpecsSystem Spec
25 Apr 2012   #10

Windows 7 64 bit
 
 

JMH no its not anymore, but i have gave them once for a check and they didnt found any BSOD running a game overnight and more, the difference is the resolution(i run at 1080p they war running at less) but i dont know if this is the problem. Well from experience i had found that when a game stress them much it occurs more often. So by using low graphics i was quite ok, also i had stop playing games for about a year so i stopped searching that much about this prob, now i m back and i want to fix it :P

zigzag i have tried it before and i remember it had happened with single cards also (tried both alone) so thats why i also came in the conclusion that is difficult for the card to be the problem, 2 bad cards? how unlikely is this? :P

edit: But i ll re-try, today i ll remove one gpu and run till bsod occur with the one, then i ll try with the other.

edit2: DO u find it a good idea to try a gpu of a friend or something if possible??? changing drivers stc and see i ll god bsod with it?
My System SpecsSystem Spec
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 BSOD 116 atikmpag.sys




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