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Windows 7: BSOD while playing or watching videos


23 Apr 2012   #1

Windoes 7 Ultimate 64 bit
 
 
BSOD while playing or watching videos

Hi, I've never had this problem before.. since i bought the laptop it was never formatted, and a couple a days ago I did the first format, and ever since then after a while of running time, and mostly while playing a game, or watching a video on a website or a player it freezes and gives me the BSOD


and oh, I did not find the "save as" in "file" in the preformance monitor Attachment 208535

as for the other requested file, here it is: Attachment 208536

Thank you for any help you are willing to offer

Specs:
-Windows 7 Ultimate 64 bit
- the original installed OS on the system?
- OEM.. but i formatted and installed it again
- Age of the hardware: a year and a half maybe
- What is the age of OS installation: OEM OS fora year and a half, and a couple of days ago and did a format and reinstalled the OS
-RAM: 6.00GB
-Processor: Intel(R) Core(TM) i7 CPU Q740 @1.73GHz 1.73GHz
-Graphics Card: NVIDIA GeForce GT 330M
Total Available graphics memory: 3804 MB
Dedicated Video Memory: 1024
Shared System Memory: 2780

If you need any more info, let me know

My System SpecsSystem Spec
.

23 Apr 2012   #2

Win 8 Release candidate 8400
 
 

Neither link works. Please try again.
My System SpecsSystem Spec
23 Apr 2012   #3

Windoes 7 Ultimate 64 bit
 
 

Link: Attachment 208562 as you can see in the pic i cant find "save as"

Link: Attachment 208563


Works now?
My System SpecsSystem Spec
.


24 Apr 2012   #4

Windoes 7 Ultimate 64 bit
 
 

bump
My System SpecsSystem Spec
24 Apr 2012   #5

Win 8 Release candidate 8400
 
 

All of these were related to a video reset. You also have some extremely old drivers that need updating.

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting




Old drivers

Code:
winbondhidcir.sys    6/3/2008 10:34:50 AM                                
hidshim.sys    6/3/2008 10:34:55 AM          
Thpevm.SYS    6/29/2009 4:15:37 AM
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads




You should also update to SP-1


Please run the System Update Readiness Tool (SURT) and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
25 Apr 2012   #6

Windoes 7 Ultimate 64 bit
 
 

Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?
My System SpecsSystem Spec
25 Apr 2012   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by YoungFlames View Post
Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?
This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.
My System SpecsSystem Spec
25 Apr 2012   #8

Windoes 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by YoungFlames View Post
Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?
This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.
What should I do in that website, only download link i see is the RegistryBooster download
My System SpecsSystem Spec
25 Apr 2012   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by YoungFlames View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by YoungFlames View Post
Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?
This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.
What should I do in that website, only download link i see is the RegistryBooster download
A simple Google search yielded this Winbond HID CIR Receiver 7.1.64.1010 (Windows), from Acer - Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software
My System SpecsSystem Spec
25 Apr 2012   #10

Windoes 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by YoungFlames View Post
Quote   Quote: Originally Posted by zigzag3143 View Post

This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.
What should I do in that website, only download link i see is the RegistryBooster download
A simple Google search yielded this Winbond HID CIR Receiver 7.1.64.1010 (Windows), from Acer - Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software

Sorry for being such a headache..

I downloaded it and in the installation notes it says:

"When you boot Windows or select "scan for hardware changes" in Device Manager,
a system with a WPC876xL PnP node prompts you with the "Found New Hardware"
window. Follow the on-screen instructions to complete the driver installation:"

But nothing comes up with "Found New Hardware"
My System SpecsSystem Spec
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 BSOD while playing or watching videos




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