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Windows 7: win7 random freezing and buzzing.

23 Apr 2012   #1
soryu

win7homepremium 64 sp1
 
 

hello,recently my laptop has been randomly freezing during the freezing i also get a buzzing sound. the freezing happens when i start watching a video(flash or video of hard drive) or listening to audio. if i'm just doing searches on line everything is fine. when freezing i have to hard reboot.
i have reinstalled video& audio drivers.
done the windows update.
used a windows recovery disc.
done the troubleshooting with windows.
what else can i do?

i'm using the event viewer and i'm finding this error. (atikmdag)
it's the only error that is showing up.
btw i don't get any other errors using win7.


My System SpecsSystem Spec
.

24 Apr 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please provide us with your Event Viewer administrative logs by following these steps:
  1. Click Start Menu
  2. Type eventvwr into Search programs and files (do not hit enter)
  3. Right click eventvwr.exe and click Run as administrator
  4. Expand Custom Views
  5. Click Administrative Events
  6. Right click Administrative Events
  7. Save all Events in Custom View As...
  8. Save them in a folder where you will remember which folder and save as Errors.evtx
  9. When asked, save the display information in English.
  10. Go to where you saved Errors.evtx
  11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
  12. Name the new folder Errors.
  13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
  14. Right click the Errors folder -> send to -> compressed (zipped) folder
  15. Upload the .zip file here.


Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
24 Apr 2012   #3
soryu

win7homepremium 64 sp1
 
 

here it is.
hope it worked.
My System SpecsSystem Spec
.


24 Apr 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

You will need to re-install Avira. It's registry entries are corrupted. Uninstall Avira first and then use the Avira registry cleaner to clean up its registry entries. Then re-install the software by downloading the latest version directly from its homepage and then installing it.


I see a number of other errors indicating corruption, so we should check for data corruption on the system.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.
My System SpecsSystem Spec
24 Apr 2012   #5
soryu

win7homepremium 64 sp1
 
 

thanks for the help.
uninstalled avira
cleaned with avira registry.
ran chkdisk
here's the checkdisk log.
My System SpecsSystem Spec
25 Apr 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Disk check looks good. How did SFC /SCANNOW turn out?
My System SpecsSystem Spec
25 Apr 2012   #7
soryu

win7homepremium 64 sp1
 
 

ran it twice no integrity violations.
1st run:no violations
restart 2nd run no violations.
My System SpecsSystem Spec
25 Apr 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright looks clean; if you are still getting freezes, continue to the hardware checks in my first post.
My System SpecsSystem Spec
05 Oct 2012   #9
Gennamarie16

Window 7 home premium
 
 
Help same issue

I have the same exact thing can you please help?
My System SpecsSystem Spec
05 Oct 2012   #10
Gennamarie16

Window 7 home premium
 
 
errors

here the errors
My System SpecsSystem Spec
Reply

 win7 random freezing and buzzing.




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