Multiple BSOD errors (00A, 007, 019, 03E, 07E)

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  1. Posts : 19
    Windows 7 Home Premium 64bit.
       #1

    Multiple BSOD errors (00A, 007, 019, 03E, 07E)


    Hello. Earlier today I had some computer issues and have having constant BSOD's all day

    Errors have occured at the login screen, watching youtube, even posting this message

    Have performed system restore and 2 full virus scans to no effect

    All details are in the attachment

    Specs
    Win 7 Home Premium 64 bit
    550W PSU

    Intel dual core 2.93MHz
    4GB Ram
    500GB HDD
    ATi Radeon HD 5870
    Multiple BSOD errors (00A, 007, 019, 03E, 07E) Attached Files
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2


    These crashes were caused by memory corruption/exception (Cx05) probably a driver.
    Please run these two tests to verify your memory and find which driver is causing the problem.


    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have a Raid update its Driver.




    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5-7 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.


    RAM - Test with Memtest86+






    Driver Verifer

    Using Driver Verifier is an iffy proposition.
    Most times it'll crash and it'll tell you what the driver is.
    But sometimes it'll crash and won't tell you the driver.
    Other times it'll crash before you can log in to Windows.
    If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
    Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    NOTE: You can use Low Resource Simulation if you'd like.
    From my limited experimentation it makes the BSOD's come faster.
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    If you are using win 8 add these

    - Concurrency Stress Test
    - DDI compliance checking

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Thanks to JGriff2 & Usasma.
    Using Driver Verifier to identify issues with Windows drivers for advanced users

    Driver Verifier

    Using Driver Verifier (Windows Drivers)
      My Computer


  3. Posts : 19
    Windows 7 Home Premium 64bit.
    Thread Starter
       #3

    Win 7 won't let me create a restore point

    Can this only be done out of sdafe mode?
      My Computer


  4. Posts : 19
    Windows 7 Home Premium 64bit.
    Thread Starter
       #4

    Ran driver verifier. Got 1A error code

    minidumps provided
    Multiple BSOD errors (00A, 007, 019, 03E, 07E) Attached Files
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    UnrealCanine said:
    Ran driver verifier. Got 1A error code

    minidumps provided
    Have you run a malwarebytes scan other than this one? Verifier points to MBAM but I am beginning to think there is something else going on like an infection.
      My Computer


  6. Posts : 19
    Windows 7 Home Premium 64bit.
    Thread Starter
       #6

    I have ran both Malwarebytes and Spybot S&D. I also have AVG and McAfee
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    UnrealCanine said:
    I have ran both Malwarebytes and Spybot S&D. I also have AVG and McAfee
    Not a good idea to run multiple malware apps, and in fact they might be the cause of these crashes.


    I would remove AVG and McAfee and replace with MSE at least to test.


    McAfee is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!


    http://download.mcafee.com/products/...tches/MCPR.exe


    Microsoft Security Essentials - Free Antivirus for Windows
    Download tools and utilities | AVG Worldwide
      My Computer


  8. Posts : 19
    Windows 7 Home Premium 64bit.
    Thread Starter
       #8

    Spybot by default does not run, I only use in case I suspect a virus


    Removed McAfee, but AVG is being a pain to uninstall
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    UnrealCanine said:
    Spybot by default does not run, I only use in case I suspect a virus


    Removed McAfee, but AVG is being a pain to uninstall
    Did you use the un-install tool? Thats one of the "features" of AVG
      My Computer


  10. Posts : 19
    Windows 7 Home Premium 64bit.
    Thread Starter
       #10

    Didn't notice third link. Both removed an MSE in place. Will report back if any more issues come up
      My Computer


 
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