Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Has Recovered From Unexpected Shutdown after BSOD


25 Apr 2012   #1

Windows 7 Ultimate 32-bit
 
 
Windows Has Recovered From Unexpected Shutdown after BSOD

I don't know what to do with this, I did not expect to have such errors because my pc is just 2 months old. HELP

My SYSTEM SPECS:

Windows 7 Ultimate Service Pack 1
32-bit operating system
Processor: AMD Athlon (tm) II X3 455 Processor 3.30 GHz
Installed Memory(RAM): 2.00gb (1.75gb usable)
Hard Drive: Seagate ST332041 3AS SCSI

See my attached files for further information

My System SpecsSystem Spec
.

25 Apr 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

This looks like it only occurred once. Usually flukes like this can occur for a single instance, and should be of no concern unless it becomes a repeat issue.

Checking the minidump, I saw this was caused by dump_wmimmc.sys corrupting Windows kernel code. The source of it is \??\D:\X-Play\Audition Dance Battle\GameGuard\dump_wmimmc.sys. Does this appear familiar to you? From the looks of it, you are running a game that uses GameGuard anti-cheat software which hooks into the system using the dump_wmimmc.sys driver. This sucker is known for causing bugs time from time. I'm not sure what I can tell you as to what you can do to remedy this. I guess look up info on GameGuard, see if others playing the same game are having similar issues, stuff like that. This seems to be specifically a bug within GameGuard itself, so it's not really that can be resolved outside of either trying to find an update for it or to simply forgo playing the game until they get it fixed. A reinstall may also remedy the issue. In addition, it did occur during your AVG process, so you will want to update AVG or may even be forced to use another AV software right now, since GameGuard is known to conflict with a number of AV engines.

I did notice that your system reported at the time you did the BSOD Report that it was very low on available RAM. You will want to upgrade the RAM on your system as running out of memory can do a number of oddball things. I doubt it's the cause of the problem here, but it will be an issue in the long run.
My System SpecsSystem Spec
25 Apr 2012   #3

Windows 7 Ultimate 32-bit
 
 

Yeah, it just happened today while the gameguard is loading. Could it be the cause of the BSOD? I'm running too many programs and playing at the same time that's why I got a very low available RAM (too bad that the file that I've attached is the 4th system health report). In addition, my AV always detects the "wmimmc.sys" as a rootkit that's why I just added it to the exceptions. What do you think? Do I have to change my AV?
My System SpecsSystem Spec
.


25 Apr 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

GameGuard is acting very unscrupulously to accomplish its task, which is why the AV engine is catching it. It's doing pretty ugly stuff to perform a system hook in order to eyeball what it needs too to catch cheats, but if you're determined to play a game running of it, it's up to you. The problem isn't AVG exactly, but that AVG is tripping up on stuff left behind by GameGuard's bad behavior. Either that behavior is remedied with an update with GameGuard, or you stop playing games involving GameGuard, or switch to another AV engine that might have less chance conflicting with GameGuard. Other free AV recommendations are Avast (if you want a full feature suite) or Microsoft Security Essentials (for faster AV engine and more simpler design).
My System SpecsSystem Spec
26 Apr 2012   #5

Windows 7 Ultimate 32-bit
 
 

I've been playing this game for almost 2 months without any problem; it just happened yesterday. If the problem still persists after gameguard's update, I think I have no choice but to replace my AV. Thank you for checking my thread, I'm now relieved about my computer's BSOD.
My System SpecsSystem Spec
Reply

 Windows Has Recovered From Unexpected Shutdown after BSOD




Thread Tools



Similar help and support threads for2: Windows Has Recovered From Unexpected Shutdown after BSOD
Thread Forum
BSOD/PSOD, Windows has recovered from an unexpected shutdown. BSOD Help and Support
BSOD/PSOD, Windows has recovered from an unexpected shutdown. BSOD Help and Support
Windows has recovered from an unexpected shutdown BSOD Help and Support
Windows has recovered from an unexpected shutdown BSOD Help and Support
Windows has recovered from an unexpected shutdown BSOD Help and Support
Windows has Recovered from an Unexpected Shutdown - BSOD BSOD Help and Support
Windows has recovered from an unexpected shutdown BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:44 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33