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Windows 7: bluescreen window7

06 Jun 2012   #11
Flory Robert

window7
 
 

Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file


My System SpecsSystem Spec
.
06 Jun 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
mscank	ROOT\LEGACY_MSCANK\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Not Available	ROOT\WPD\0000	The drivers for this device are not installed.
Not Available	ROOT\WPD\0001	The drivers for this device are not installed.
Visit the following to resolve the problem devices:

Make sure all Windows updates are installed. I notice you do not have Service Pack 1 installed yet.

Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  7. Restart your computer after uninstalling drivers for all display cards
  8. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
My System SpecsSystem Spec
07 Jun 2012   #13
Flory Robert

window7
 
 

when in the diskpart command window i type list volume n later type exit the diskpart command window gets closed how do i type the command code:sfc /scannow /offbootdir=c:\ /offwindir=f:\windows
My System SpecsSystem Spec
.

07 Jun 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

Why are you trying to run sfc /scannow like that? Run it as in the tutorial within an Elevated Command Prompt and just type
Code:
sfc /scannow
My System SpecsSystem Spec
08 Jun 2012   #15
Flory Robert

window7
 
 

sfcdetails
My System SpecsSystem Spec
08 Jun 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

SFC came back clean. See what happens with the graphics card driver swapping.
My System SpecsSystem Spec
11 Jun 2012   #17
Flory Robert

window7
 
 

I am receving error messages on my laptop screen as soon as i switch it on, it shows....



"c:\windows\microsoft.NET\framework\v2.0.50727\culture.dll" is either not designed to run on windows or it contains an error. Try installing the programme again using the original installation media or contact your system administrator or the software vendor for support.



"c:\windows\system32\dwmapi.dll" is either not designed to run on windows or it contains an error. Try installing the programme again using the original installation media or contact your system administrator or the software vendor for support.


The exception unknown software exception (0xe0434f4d) occured in the application at location 0xfdffcacd.

plz help....
My System SpecsSystem Spec
12 Jun 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

That indicates Windows corruption or a virus.
  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.
My System SpecsSystem Spec
13 Jun 2012   #19
Flory Robert

window7
 
 

My System SpecsSystem Spec
13 Jun 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Looks clean. What about the virus/malware scans?
My System SpecsSystem Spec
Reply

 bluescreen window7




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