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Windows 7: Weird freezes , restarts and some BSODs

08 May 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Caused by your MagicDisc software. Uninstall through Start Menu -> Control Panel -> Uninstall a program.

Since it is rare for MagicDisc to cause problems, I suspect an old install or corrupted install. Download the latest version from Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview and install it.


Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


My System SpecsSystem Spec
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08 May 2012   #12
omonoia91

Windows 7 Ultimate 64bit
 
 

during installation of magicdisc got blue screen.
here is dmp and msinfo32 :
My System SpecsSystem Spec
08 May 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

I should have mentioned: you may want to disable Verifier for the duration of the uninstall and install of MagicDisc.
My System SpecsSystem Spec
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10 May 2012   #14
omonoia91

Windows 7 Ultimate 64bit
 
 

last night while i was watching a video online, i got blue screen,something about video driver. only 1 restart so far and 1 blue screen.
My System SpecsSystem Spec
10 May 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

You had a TDR Failure with your graphics card.
  • Quote   Quote: Originally Posted by H2SO4 View Post
    These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
My System SpecsSystem Spec
11 May 2012   #16
omonoia91

Windows 7 Ultimate 64bit
 
 

hello just opened my pc and got blue screen when i was watching pictures online.i have started doing the test.now i am doing the furmark test, do i have to post or check something important from the test?

dmp from blue screen:
My System SpecsSystem Spec
12 May 2012   #17
omonoia91

Windows 7 Ultimate 64bit
 
 

another blue screen , now when starting windows when installing updates at 67%.
My System SpecsSystem Spec
12 May 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by omonoia91 View Post
hello just opened my pc and got blue screen when i was watching pictures online.i have started doing the test.now i am doing the furmark test, do i have to post or check something important from the test?

dmp from blue screen:
For FurMark, you want to let it run until your temperatures level off or until you see artifacts. Report back the temperatures that it levels off at, and report back if you see artifacts.

Your crash indicates corrupted graphics card drivers and a corrupted install of Microsoft Security Essentials. Uninstall and re-install both. To uninstall Microsoft Security Essentials: Start Menu -> Control Panel -> Uninstall a program. Re-install it from Microsoft Security Essentials - Free Antivirus for Windows

Re-install or install the latest drivers for your display card. Your current drivers may be corrupt and/or outdated. Use the following method to re-install the drivers.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    • Restart your computer after uninstalling drivers for all display cards
    • Install the driver you selected for the display cards once Windows starts


Quote   Quote: Originally Posted by omonoia91 View Post
another blue screen , now when starting windows when installing updates at 67%.
The crash indicates memory corruption. This is likely due to the corrupted graphics drivers and corrupted MSE installation mentioned in your previous crash.
My System SpecsSystem Spec
17 May 2012   #19
omonoia91

Windows 7 Ultimate 64bit
 
 

reintalled both mse and amd catalyst manager . also the furmark test temperatures level off at 91 degrees c with max at 93. got blue screen just now here is dmp:
My System SpecsSystem Spec
17 May 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

The latest .dmp file was corrupted and unreadable. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools.
    SeaTools for Windows

    SeaTools for DOS
  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
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 Weird freezes , restarts and some BSODs




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