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Windows 7: Random BSOD - DRIVER_POWER_STATE_FAILURE

26 Apr 2012   #1
ImpetuousRacer

Windows 8.1 Pro
 
 
Random BSOD - DRIVER_POWER_STATE_FAILURE

Who crashed tells me this:

This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC80)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800C4B5060, 0xFFFFF80000B9C518, 0xFFFFFA800DE912B0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe

Can you guys help me narrow it down from my dump files what could be causing this? A lot of times I just come back to the computer and see that it recovered from a serious error. Other times Ive just been doing nothing more than web browser.
I used driver genius to keep all my drivers up to date. Thanks for the help.


My System SpecsSystem Spec
.
27 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

AiCharger.sys is causing your USBHUB to collapse. I would remove it to test.

You also have a bunch of drivers needing updating

Code:
lmimirr.sys    4/10/2007 6:32:45 PM       
BisonCam.sys    4/30/2007 12:03:08 PM        
RaInfo.sys    1/4/2008 2:57:14 PM       
LMIRfsDriver.sys    7/14/2008 12:26:56 PM       
UltraMonUtility.sys    11/13/2008 9:10:30 PM       
spldr.sys    5/11/2009 12:56:27 PM        
GEARAspiWDM.sys    5/18/2009 8:17:04 AM        
PxHlpa64.sys    6/23/2009 7:16:35 PM        
AsUpIO.sys    7/5/2009 10:21:38 PM
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
27 Apr 2012   #3
ImpetuousRacer

Windows 8.1 Pro
 
 

Thanks for this info!

I have an Asus P6X58D-E motherboard. The manufacture has the latest version of their Ai Charger for my board at 1.00.06

I found a newer version of the Ai Charger for the Asus P6X58-E Pro with version 1.02.01 and used that. It fixed the compatibility issues with various cables I had. Unfortunately, it looks like it isn't fully compatible and causing the Blue Screens It's a new setup so there has been a lot of updates, installs and tweaks and didnt put together this was the culprit.

I've uninstalled it and havent had any more blue screens. I will also look to see if I can find newer driver version of the others listed. Ill keep an eye on it, but pretty sure that was it.

Do you have any documentation you could point me to on how you found that information out from the dump files?

Thanks again for your time and help with this, it's much appreciated!
My System SpecsSystem Spec
.

27 Apr 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ImpetuousRacer View Post
Thanks for this info!

I have an Asus P6X58D-E motherboard. The manufacture has the latest version of their Ai Charger for my board at 1.00.06

I found a newer version of the Ai Charger for the Asus P6X58-E Pro with version 1.02.01 and used that. It fixed the compatibility issues with various cables I had. Unfortunately, it looks like it isn't fully compatible and causing the Blue Screens It's a new setup so there has been a lot of updates, installs and tweaks and didnt put together this was the culprit.

I've uninstalled it and havent had any more blue screens. I will also look to see if I can find newer driver version of the others listed. Ill keep an eye on it, but pretty sure that was it.

Do you have any documentation you could point me to on how you found that information out from the dump files?

Thanks again for your time and help with this, it's much appreciated!

We all use WinDeBugger to analyze the DMP files. Fairly steep learning curve.
My System SpecsSystem Spec
27 Apr 2012   #5
carwiz

Windows 7 Pro-x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
We all use WinDeBugger to analyze the DMP files. Fairly steep learning curve.
Not to mention waiting for "Debuggee" to connect.
My System SpecsSystem Spec
28 Apr 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by carwiz View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
We all use WinDeBugger to analyze the DMP files. Fairly steep learning curve.
Not to mention waiting for "Debuggee" to connect.
There is a special command in WinDB for that !pause:20000. {grin}

Seriously the different timezones can and do, throw a wrench in the works.
My System SpecsSystem Spec
04 May 2012   #7
ImpetuousRacer

Windows 8.1 Pro
 
 

After uninstalling aicharger, the problem still persists. I've uploaded an updated dump file.
My System SpecsSystem Spec
04 May 2012   #8
carwiz

Windows 7 Pro-x64
 
 

yk62x64.sys appears to be causing the problem. According to the Driver Reference, it's a Marvell YuKon controller driver that caused pci.sys driver to timeout. This sounds like a network driver, but I'm not familiar with WiFi. Are your motherboard drivers up to date?

Code:
 
0: kd> !irp fffffa800e69ccc0
Irp is active with 3 stacks 2 is current (= 0xfffffa800e69cdd8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800b268050 00000000 fffff800032cc200-fffffa800d047580 Success Error Cancel pending
       Unable to load image \SystemRoot\system32\DRIVERS\yk62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for yk62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for yk62x64.sys
 \Driver\yukonw7 nt!PopSystemIrpCompletion
   Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800d047580    
   Args: 00000000 00000000 00000000 00000000
My System SpecsSystem Spec
04 May 2012   #9
carwiz

Windows 7 Pro-x64
 
 

I found this Marvell YuKon driver setup from the Marvell site. It's for Windows 7 x64 dated 3/27/12 version 11.45.4.3 but you should check with your motherboard manufacturer and see if they have an update.

Marvell - Support - Driver Downloads#

Hmmmmm That # sign is supposed to be part of the url. If that link doesn't work, try this one:
Marvel Driver Download
My System SpecsSystem Spec
04 May 2012   #10
ImpetuousRacer

Windows 8.1 Pro
 
 

Thanks. The driver from Marvell is newer than what the manufacturer has listed, so downloaded the driver from the Marvell website.

I've updated the driver to 11.45.4.3 "Windows Setup Installer (32- and 64-bit) for Yukon Controllers" - 03/27/12

I was using the 11.45.3.3 driver listed for "Windows 7 & Server 2008 R2 x64 (64-bit)" - 1/20/12

Device Manager under properties now shows the newer driver of 11.45.4.3.
However, when clicking driver details, I noticed it still says for the yk62x64.sys - the file version is 11.45.1.3?

Is this correct?
My System SpecsSystem Spec
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