BSOD with error 0x00000024


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD with error 0x00000024


    Dear all,
    could someone please help me figure out what causing this DSOD? My laptop was running fine until a couple of days ago!

    I have attached a text file of the BSOD log

    Thanks in advance
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP


    We could also use some system information, which you can get easily by running msinfo32.
    To do that go to start>run>type msinfo32>enter

    When it is finished running go to file>save>name it and upload to us here.


    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    required info


    Thanks zigzag3143, I really appreciate the prompt reply.

    Here is the information you have asked for

    Thanks
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Bravo1979 said:
    Thanks zigzag3143, I really appreciate the prompt reply.

    Here is the information you have asked for

    Thanks
    Found it I believe. You have both ESET and AVG loading. Eamon was called when the crash occurred.
      My Computer


 

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