Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 116 when attempting to play games

27 Apr 2012   #1
oldhome7

Windows 7 Ultimate x64 Retail
 
 
BSOD 116 when attempting to play games

Well, recently I just got a new power supply as an RMA for my last one that popped a cap and ruined by old motherboards southbridge so it prompted me to upgrade to my current 2500k setup. I did manage to keep everything and not have to wipe with the new hardware which was just cpu, mobo, and ram.

It's been a great setup until recently when I want to play games I would randomly get a black screen and about a minute later a reboot, upon inspection with bluescreenview I noticed it was a 116 error. At first I thought it was a Lucidlogix Virtu driver issue so I disabled that and swapped the cable to my gpu, no dice same problem and same error. Then, I figured it was conflicting drivers left over that I missed so I'm now on a fresh install and I'm getting the same issue. I can even duplicate it running OCCT's power supply test, it takes under 30 seconds.

Additional info that may or may not help/be needed: CPU overclock does not make a difference, GPUs, RAM, and iGPU have never been overclocked.

Thanks for any help, it's getting annoying running games on the Intel HD3000.


My System SpecsSystem Spec
.
27 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
27 Apr 2012   #3
oldhome7

Windows 7 Ultimate x64 Retail
 
 

I knew I forgot to mention a couple things. Stress testing with FurMark 1.9.2 I had no issues in a 22hr run and my GPUs level off around 70c. Prime95 gives no issues either in a 31hr run don't remember temps exactly but it was around 60c. It only seems to happen when I stress both the CPU and GPUs at the same time. That's why I'm leaning towards a faulty PSU Antec sent me as a replacement?
My System SpecsSystem Spec
.

02 May 2012   #4
oldhome7

Windows 7 Ultimate x64 Retail
 
 

Well, I've got an update. I got another BSOD and restart tonight and now it sits at the windows 7 loading screen for quite a while and takes it's sweet time logging on, it's down at about 800x600 resolution, and when I can finally do anything it takes about 5 minutes and it crashes. Any ideas?
My System SpecsSystem Spec
04 May 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

SFC /SCANNOW : Run in Command Prompt at Boot up to three times with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

NOTE: your drive may not be C: and could be D:, E:, F:, or even G:. It will not be X:. To determine your drive, use the following commands in a command prompt to find the Windows directory:
C:
dir
D:
dir
E:
dir
F:
dir
G:
dir
etc. until you find the Windows directory.
My System SpecsSystem Spec
04 May 2012   #6
oldhome7

Windows 7 Ultimate x64 Retail
 
 

I've ran SFC multiple times from in windows and from my HBCD usb drive. Each time it comes back clean.

Another update, it now won't even make it to the logon screen before it reboots. I'm at a toss up between some massively nasty virus/malware that found it's way in even on a clean install, which could be possible from one of my storage drives, or my psu is really on its way out.
My System SpecsSystem Spec
04 May 2012   #7
James7679

Windows 7 Home Premium x64
 
 

oldhome7, I see that you are running crossfire. Have you tried removing your #2 GPU? If that does not work, remove #1 and put #2 in it's place and try again.
My System SpecsSystem Spec
04 May 2012   #8
oldhome7

Windows 7 Ultimate x64 Retail
 
 

No, I have not tried that only because my reasoning is that if it does fix the problem it's only because it's less stress on the psu and eventually I do plan on upgrading to either 6 or 7 series crossfire here soon which are quite a bit more power hungry than those current 4850s.
My System SpecsSystem Spec
04 May 2012   #9
James7679

Windows 7 Home Premium x64
 
 

Not necessarily. You have to understand the complexity of the 0x116 error. There are many points of reference to this error. 1 could be that the NB voltage is dropping, 2 could be that one of your GPUs are dying, 3 could be bad memory in one of the GPUs. Test them individually to see if the problem goes away.

Also, your PSU, should be more than sufficient to run your setup.

A few other things you can try;
Load the BIOS to run at "Fail Safe Settings"
Load the BIOS to run at "Optimized Settings"
If you are running the XMP profile on your memory turn it off.
If you are running without the XMP profile, try turning it on.
My System SpecsSystem Spec
04 May 2012   #10
oldhome7

Windows 7 Ultimate x64 Retail
 
 

There is no "Fail Safe" option, but I did try the "Optimized" equivalent, and no XMP option but I did notice when I first built this one it was overvolting my RAM from the very first power on but I set it down to the spec'd 1.35, well 1.349 was the closest my mobo would get.

I didn't think Sandy Bridge had an NB anymore, thought it was all QPI and such? I have contemplated a dying GPU since one is as old as the original build two mobos before this current one, then I got a new mobo for xfire, now this one.

Also, Antec's warranty replacements are refurb parts that's the only reason I was thinking that it might be going out as well because I did have a TPQ-1000 that was bought brand new for the xfire setup and has lasted me a good 3+ years before it popped a cap.

I also noticed today when I got home from school that "MiniXP" from my HBCD usb drive froze during a chkdsk scan that I started this morning. Alas, no error code though because it all runs in RAM. And, before it's asked the RAM checked fine with a 9 1/2 pass run of memtest86+ overnight already.
My System SpecsSystem Spec
Reply

 BSOD 116 when attempting to play games




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Monitor shuts down while attempting to play Watchdogs
I have done a clean fresh install of Windows 7, I bought a new GTX 770 and put it in myself. It works fine on the desktop, But When I opened Watchdogs and attemped to start a new game the monitor shuts down Same thing happened when I tried to run my 'System rating' (Windows Experience Index). I...
Hardware & Devices
BSOD when attempting to update or while playing games
I'm definitely not the best with computers so I need help. Can someone look at my files and tell me what's wrong? The blue screens seem random because I can sometimes play a game for a few hours without any problems and at other times, BSOD will show up 30 minutes or less into the game.
BSOD Help and Support
BSOD When I play most of my games.
I've had this recurring problem for about the past two years now. It started when I played GTA IV it randomly blue screened for the first time. Slowly but surely it now crashes on nearly every game on my computer. My system specs are: Processor: Intel Core 2 Quad Q8300 2.5GHz Video Card:...
BSOD Help and Support
BSOD While attempting to play Tribes Ascend error# 0x000000D1
Hi all, apologies if this has already been covered elsewhere, couldn't find anything with exact symptoms. I used to play Tribes fine when it was in beta, yesterday downloaded the full game from steam and keep getting BSOD when trying to launch the game, unlike other posts I have seen, its before...
BSOD Help and Support
BSoD's whenever I play games
My PC seems to run fine as long as it isn't doing any CPU-requiring jobs such as playing games. This may be caused by dust inside my cabinet, which I won't dare to open since it'll cancel my insurance. I'd like to avoid getting it repaired since they'll do anything they can to charge me money...
BSOD Help and Support
BSOD only when I play MMO games
My issue only started 4 days ago on Friday as of this post. I have tried to recall if I changed or installed anything to my knowledge during that time or just before but I haven't other than a game I am beta testing currently. I thought maybe my BSOD was somehow being caused by this particular game...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App