Constant BSODS, Issues booting, erratic Video Card Fan on boot, etc.

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  1. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    I installed: 64 Bit

    Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

    And am updating to SP 1.

    What is readyboost and how do I disable it?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #12

    aquitas said:
    I installed: 64 Bit

    Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

    And am updating to SP 1.

    What is readyboost and how do I disable it?
    Ready boost is where you use a UBS flash drive as a fast dis. If you have ever used a USB thumb drive it probably asked you if you wanted to dedicate a portion to ready boost.

    If you havent run a system file check it is an easy and quick way to verify the OS

    SFC /SCANNOW Command - System File Checker

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
      My Computer


  3. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #13

    The USB I have has not been plugged into my computer and I just checked to see if it is set up for readyboost and it is not. I also recently ran a theme patcher that modified three system files so that I can install custom windows themes so I am hesitant to run SFC /SCANNOW because I will undo the patchers work. After installing SP 1 and the other update you mentioned yesterday the computer has had no issues booting nor has it bluescreened. I'm going to give it a few days and see if we can rule out the SP 1 and the other patch being the issue if that's okay. I would like more info on checking the readyboost though if you think I'm not addressing that issue correctly.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #14

    aquitas said:
    The USB I have has not been plugged into my computer and I just checked to see if it is set up for readyboost and it is not. I also recently ran a theme patcher that modified three system files so that I can install custom windows themes so I am hesitant to run SFC /SCANNOW because I will undo the patchers work. After installing SP 1 and the other update you mentioned yesterday the computer has had no issues booting nor has it bluescreened. I'm going to give it a few days and see if we can rule out the SP 1 and the other patch being the issue if that's okay. I would like more info on checking the readyboost though if you think I'm not addressing that issue correctly.
    For more info we need more DMPs. Please upload any new ones. BTW simply changing those 3 files can cause these crashes.
      My Computer


  5. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    new one today
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #16


    These crashes were caused by memory corruption/exception (Cx05) probably a driver.
    Please run these two tests to verify your memory and find which driver is causing the problem.


    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have a Raid update its Driver.



    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5-7 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.


    RAM - Test with Memtest86+



    Driver Verifier

    Using Driver Verifier is an iffy proposition.
    Most times it'll crash and it'll tell you what the driver is.
    But sometimes it'll crash and won't tell you the driver.
    Other times it'll crash before you can log in to Windows.
    If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
    Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    NOTE: You can use Low Resource Simulation if you'd like.
    From my limited experimentation it makes the BSOD's come faster.
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    If you are using win 8 add these

    - Concurrency Stress Test
    - DDI compliance checking

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation


    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Thanks to JGriff2 & Usasma.
    Using Driver Verifier to identify issues with Windows drivers for advanced users

    Driver Verifier

    Using Driver Verifier (Windows Drivers)
      My Computer


  7. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    Ok. Ran a mem test - Passed.

    Followed steps for Driver Verifier. I'm assuming now all i need to do is reboot and wait for it to crash and then locate (wherever it is) the dump file from the verifier once the computer crashes again?

    Attached are the current dump files. (I may have done something incorrectly, the most recent crash was today 5/26/12 so if there is no record of a crash on that date in the .zip file then I didn't find all the dump files correctly.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #18

    Security Software: ??? I recommend the following:
    • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan with it.




    Make sure to install security software. I recommend either of these:


    Your crashes indicate hard disk controller errors. Download and install the Chipset drivers for your motherboard from AMD Chipset Drivers, but do not install the RAID drivers or utility. Only install the chipset drivers.
    Last edited by writhziden; 26 May 2012 at 23:34. Reason: you do not have antivirus software installed
      My Computer


  9. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    installed chipset last night. another crash today. while playing Diablo 3 the screen froze then filled with bars of different colors and the audio from the speakers kept repeating a loud high pitched noise from the game. BSOD 1a. Dump file attached. I also followed the directions in the previous post about using the verifier. I have disabled the verifier. My understanding is that because it was running during the crash, the dump file i have attached to this post has somehow been modified by the verifier. Is this correct? Or is the verifier creating a separate dump file that I should be looking for?
      My Computer


  10. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    It's now consistently crashing. Three times now while playing d3. No dumps.

    edit: jitters/stutters/black display/fan on car stopping then starting/spins very fast when games open, slow when games minimized/crashes

    after display crash some text is showing up highlighted in black (shown in attached picture)

    sometimes when i hold down the button on the case to shut it down after a crash (it hasnt been posting bsod info) the computer restarts instead of shutting down. sometimes after windows login windows explorer takes thirty seconds to display, screen is black during those 30 seconds.
    Last edited by aquitas; 27 May 2012 at 16:36.
      My Computer


 
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