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Windows 7: Constant BSODS, Issues booting, erratic Video Card Fan on boot, etc.


27 Apr 2012   #1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Constant BSODS, Issues booting, erratic Video Card Fan on boot, etc.

Hopefully the dump files attached will be more telling than my explanation. This computer is a custom build that has been plagued with BSOD's and has had problems booting after a year of owning it. The symptoms seem so random to me that I haven't been able to pin down anyone one thing as the issue. I have swapped out at one time or another, every part in this build. Most recently there were several disc check errors and corrupted boot files. Thinking it was a bad harddrive and corrupted files that was causing corrupted video card drivers which would cause video card related BSOD's... I don't know. I'm lost. I would like help understanding what is wrong with my computer and what I can do to fix it. It doesn't seem to be a quick fix.

Attach are the dmp files and a few pictures of the most recent BSODs. After reformatting with a new harddrive yesterday, I recieved a BSOD today. After the BSOD, upon using the windows recovery function (i was prompted to use it), i recieved another BSOD, and then again the second time i attempted to boot up the computer.



current build:
OS:
Windows 7 64

Video Card:
XFX HD-577A-ZNFC Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card

RAM:
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Dual Channel Kit Desktop Memory Model F3-12800CL9D-4GBNQ

MOBO:
ASUS M4A78T-E AM3 AMD 790GX HDMI ATX AMD Motherboard

PSU:
Rosewill Stallion Series RD500-2DB 500W ATX12V Power Supply

CPU:
AMD Phenom II X2 550 Black Edition Callisto 3.1GHz Socket AM3 80W Dual-Core Processor HDZ550WFGIBOX

HDD:
Seagate Barracuda ST31000524AS 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive


My System SpecsSystem Spec
.

27 Apr 2012   #2

Win 8 Release candidate 8400
 
 

No DMPS included in upload. Please try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
27 Apr 2012   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you for replying so promptly. Sorry I am so slow to reply, I stepped out for a while thinking it would be a while before anyone got to my thread. I really do appreciate the help.

After reading your reply I did the following:

1. checked contents of \windows\minidump -- was empty
2. booted into safe mode with networking and checked contents of \windows\minidump -- again empty
3. followed the steps to enable minidumps (followed steps in your reply) -- they were not originally enabled
4. ran msinfo32 and saved results

Attached is the msinfo file. I'll wait for your reply, although I won't be on again until later tonight. Thank you again for your help and I hope you stick with me through this.
My System SpecsSystem Spec
.


27 Apr 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aquitas View Post
Thank you for replying so promptly. Sorry I am so slow to reply, I stepped out for a while thinking it would be a while before anyone got to my thread. I really do appreciate the help.

After reading your reply I did the following:

1. checked contents of \windows\minidump -- was empty
2. booted into safe mode with networking and checked contents of \windows\minidump -- again empty
3. followed the steps to enable minidumps (followed steps in your reply) -- they were not originally enabled
4. ran msinfo32 and saved results

Attached is the msinfo file. I'll wait for your reply, although I won't be on again until later tonight. Thank you again for your help and I hope you stick with me through this.
No worried about when you reply. We are here to help you. We do need the DMP files so will have to wait for the next time the computer crashes.
My System SpecsSystem Spec
27 Apr 2012   #5

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I'll be on my computer all weekend so if anything goes awry I'll post the dumps right away. Thanks again.
My System SpecsSystem Spec
28 Apr 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aquitas View Post
I'll be on my computer all weekend so if anything goes awry I'll post the dumps right away. Thanks again.

Sounds like a plan and good luck.
My System SpecsSystem Spec
29 Apr 2012   #7

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright, computer just crashed while playing a video game full screen, took several attempts to reboot. kept freezing at different stages. Attached is the dmp.
My System SpecsSystem Spec
29 Apr 2012   #8

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

my lucky night, here's another.
My System SpecsSystem Spec
29 Apr 2012   #9

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

alright here's all the dmps to date
My System SpecsSystem Spec
29 Apr 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aquitas View Post
alright here's all the dmps to date
Three of these were blamed on readyboost. I would disable it to test

The 4th was Related to qwavedrv.sys Quality Windows Audio Video Experience (qWave) Support Driver from Microsoft Corporation.

This and most of the others drivers will be updated when you update to SP-1 which is an all around good idea.

Please run the System Update Readiness Tool (SURT) and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)










My System SpecsSystem Spec
Reply

 Constant BSODS, Issues booting, erratic Video Card Fan on boot, etc.




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