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Windows 7: ASUS N53SV-XV1 suffering frequent BSOD, Win7 x64


27 Apr 2012   #1

Windows 7 Home Premium x64 SP1
 
 
ASUS N53SV-XV1 suffering frequent BSOD, Win7 x64


I've being having persistent BSODs happening at random for a while now and am finally getting around to figuring out the problem. I've run Memtest and it came back clean and yesterday started updating drivers (not sure we got to all of them) and the BIOS. Since updating drivers I've had two BSODs (screencaps below). Prior to today I've seen BSODs pertaining to 'ndis.sys' and 'DRIVER_STATE_POWER_FAILURE' (among others) if that means anything. I have attached the .zip file as per BSOD Posting Instructions, but whenever I try to run the perfmon /report I get the following error:




Here are the BSODs I experienced this morning:





Here's an older BSOD screencap I just found when I got the 'DRIVER STATE POWER FAILURE':



MACHINE SPECS:
Make and Model
ASUS N53SV-XV1

OS
Windows 7 Home Premium 64-bit

Display
15.6-inch LED-backlit Full HD display (1920 x 1080)

Graphics Card
NVIDIA® GeForce® GT 540M with 1GB DDR3 VRAM and NVIDIA Optimus Technology

Processor
Type : 2nd gen Intel® Core™ i7-2630QM
Speed : 2.0 GHz (with Turbo Boost 2.0 up to 2.9 GHz)
Cache : 3 MB L3

Chipset
Intel® HM65

Memory
Corsair 16GB (4x 4GB) 1333mhz PC3-10666 204-pin DDR3 SODIMM
[I]NOTE:[/B]Ran Memtest (SINGLE PASS ONLY) and it came back clean (no errors).
EDIT: Running Memtest86+ again, this time plan to let it run for 7 passes.

Storage
2.5" SATA
500GB 7200rpm

Optical Drive
Super Multi DVD drive

Communication
LAN : 10/100/1000 Mbps Ethernet
WLAN : Integrated 802.11 b/g/n (@2.4GHz)

Bluetooth
Built-in Bluetooth™ 2.1

Audio
Bang & Olufsen ICEpower®
Built-in Speakers And Microphone SonicFocus
(Realtek High Definition Audio)

Interface
1 x USB 3.0 ports
3 x USB 2.0 ports
1 x RJ45 LAN Jack for LAN insert
1 x HDMI
1 x Microphone-in jack
1 x Line-in Jack
1 x VGA port/Mini D-sub 15-pin for external monitor

Power
Output : 19 V DC, 6.3 A, 120 W
Input : 100 -240 V AC, 50/60 Hz universal



Any help is greatly appreciated!


My System SpecsSystem Spec
.

27 Apr 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Showing system level memory corruption in the debugs, are you overclocked at all?

If not.
RAM - Test with Memtest86+
My System SpecsSystem Spec
27 Apr 2012   #3

Windows 7 Home Premium x64 SP1
 
 

I'm not overclocked and I did run memtest recently but I'm happy to do it again. I'll report back with results when I have them.
My System SpecsSystem Spec
.


27 Apr 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

With memtest it's best to let it run overnight, make sure the ram is nice and heated up and everything is active to simulate normal operational usage better.
My System SpecsSystem Spec
27 Apr 2012   #5

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
With memtest it's best to let it run overnight, make sure the ram is nice and heated up and everything is active to simulate normal operational usage better.
Okay, will do. Thanks for the help and advice!
My System SpecsSystem Spec
27 Apr 2012   #6

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
With memtest it's best to let it run overnight, make sure the ram is nice and heated up and everything is active to simulate normal operational usage better.
Hmm, read this again and want to know what you mean by "everything is active." You mean have programs I normally use open during the test?
My System SpecsSystem Spec
27 Apr 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

no just like everything else in your computer the memory heats up under use.
It takes awhile for it to reach what one might call operation temperatures.

Normally this is done by programs and apps running, However in the case of memtest it's done by the reading/writing the test itself actually does.

There's nothing dangerous or crazy here, just basic stuff really.
My System SpecsSystem Spec
28 Apr 2012   #8

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
With memtest it's best to let it run overnight, make sure the ram is nice and heated up and everything is active to simulate normal operational usage better.
Memtest has been running for 11+ hours and has completed 3 passes with 0 errors. I'm going continue to let it run until it makes 7 passes per the instructions. Anyone care to comment on the results thus far? What is the likelihood we'll find an error after 3 clean passes?
My System SpecsSystem Spec
28 Apr 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

there really is no definitive answer on memtest, you could likely ask 20 of our regs here and get varying answers. 11 hours straight is certainly enough time to warm up.
So we'll start looking more closely at your drivers, though on my first pass over that info I nothing really stuck out.
I unfortunately am not in front of the right computer for that right now.

The first thing I would do though would be to hop over to the motherboard manufacturer's website and see if they've updated anything recently for your model.
My System SpecsSystem Spec
28 Apr 2012   #10

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
there really is no definitive answer on memtest, you could likely ask 20 of our regs here and get varying answers. 11 hours straight is certainly enough time to warm up.
So we'll start looking more closely at your drivers, though on my first pass over that info I nothing really stuck out.
I unfortunately am not in front of the right computer for that right now.

The first thing I would do though would be to hop over to the motherboard manufacturer's website and see if they've updated anything recently for your model.
Thanks for the reply. I believe I updated the MB driver the other day but will have to check later when I have access to the machine. I know for sure that the graphics driver (both Intel and NVidia components) have been updated. I'll need to go back and check on everything else.
My System SpecsSystem Spec
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 ASUS N53SV-XV1 suffering frequent BSOD, Win7 x64




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