Dear,
From the last 4-5 days , all of a sudden my laptop crashed and a blue screen comes up with the error -Drliver_IRQL_NOt_Less_Or Equal
Pls help me and let me know what could be the reason and how can i resolve it?
I have attached the dmp files and cmd screenshots.
Pls help.
Tx
Dhipak
There are a few issues here. All may be related to your Zone alarm. I would remove and replace it with MSE.
I notice your PCTools which is often the cause of BSOD's. I would remove and replace with Microsoft Security Essentials AT LEAST TO TEST
http://download.zonealarm.com/bin/fr...load/clean.exe
http://www.microsoft.com/security_essentials/
1-NETw5v32.sys (your network driver) is from April 2010 and should be updated.
2-usbehci.sys. Your USB driver. It is from 2009 and should be updated.
3-SP-1. Some/all of these may be fixed by updating to sp-1
Please run the System Update Readiness Tool (SURT) and then update to SP-1
32 Bit
Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details
64 Bit
Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details
Now update to SP-1
Learn how to install Windows 7 Service Pack 1 (SP1)
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