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Windows 7: BSOD, mostly when leaguing in Starcraft II.


27 Apr 2012   #1

Windows 7 64-bit SP1
 
 
BSOD, mostly when leaguing in Starcraft II.

It seems to happen most often when I league in SC2. However, it has frozen during Deus Ex:HR and while doing something mundane like watching a youtube video or browsing the internet. I've already run a memtest, and it passed. I've reinstalled several drivers. It's really starting to annoy me. Any help would be much appreciated.


My System SpecsSystem Spec
.

27 Apr 2012   #2

Win 8 Release candidate 8400
 
 

No DMP files included in upload please try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
27 Apr 2012   #3

Windows 7 64-bit SP1
 
 

Uploaded the proper dump files.
My System SpecsSystem Spec
.


28 Apr 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jimmyrustler View Post
Uploaded the proper dump files.
3 different apparent causes.


Lets start by running a system file check and a malwarebytes scan.


SFC /SCANNOW Command - System File Checker


How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7



Please download the free version of Malwarebytes.

Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
28 Apr 2012   #5

Windows 7 64-bit SP1
 
 

Okay, so I ran sfc/scannow 3 times with no problems found. I know you recommended malwarebytes, but I already run MSE every night and it's virus definitions are up to date.
My System SpecsSystem Spec
28 Apr 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jimmyrustler View Post
Okay, so I ran sfc/scannow 3 times with no problems found. I know you recommended malwarebytes, but I already run MSE every night and it's virus definitions are up to date.

Good news on the SFC, Malwarebytes scans for different things.
My System SpecsSystem Spec
28 Apr 2012   #7

Windows 7 64-bit SP1
 
 

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: v2012.04.28.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Adam :: PC-1 [administrator]

Protection: Enabled

4/28/2012 12:40:49 PM
mbam-log-2012-04-28 (12-40-49).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 430737
Time elapsed: 34 minute(s), 12 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Just completed a full malwarebytes scan. Nothing detected.
My System SpecsSystem Spec
28 Apr 2012   #8

Win 8 Release candidate 8400
 
 

Good news, now upload any further DMP files please.
My System SpecsSystem Spec
28 Apr 2012   #9

Windows 7 64-bit SP1
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Good news, now upload any further DMP files please.
All of the most recent dumps are in the first post.
My System SpecsSystem Spec
28 Apr 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jimmyrustler View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Good news, now upload any further DMP files please.
All of the most recent dumps are in the first post.
So the most recent crash is from 4/27?????
My System SpecsSystem Spec
Reply

 BSOD, mostly when leaguing in Starcraft II.




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