BSOD during lots of HDD activity


  1. Posts : 7
    Windows 7 Service Pack 1 64 bit
       #1

    BSOD during lots of HDD activity


    Was getting some cold boot BSOD's a few days ago. That seemed to stopa few days ago, but this evening I got a BSOD after 7 or 8 hours. I had quite a few tabs open, with some videos.

    To my knowledge all my drivers are up to date, and my Windows is fully up to date.

    Any help is appreciated.

    Dan.

    64 bit Windows
    i5 2500K
    6870
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Your crashes indicate data corruption and/or memory corruption. Hard disk problems, Windows corruption, viruses, or memory problems can cause these types of crashes.
    • If you are overclocking any hardware, please stop.

    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
      For any drives that do not give the message:
      Windows has checked the file system and found no problems
      run disk check again as above. In other words, if it says:
      Windows has made corrections to the file system
      after running the disk check, run the disk check again.

    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

    • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  3. Posts : 7
    Windows 7 Service Pack 1 64 bit
    Thread Starter
       #3

    Little update.




    Setting my memory to run on the XMP profile seems to have fixed my BSOD's. I'm using Corsair XMS3 4gb.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Ah, sounds like the crashes were due to memory corruption. Sometimes turning XMP on will fix crashes. Sometimes if it is already on, turning it off will fix them. Since it is essentially an overclock of the RAM, there are mixed results. The fact that it is designed to run that way will fix it in most cases, but it can also cause instability due to the overclock if the RAM is not working properly or there is a conflict with other hardware on the system.

    Monitor the system for a few days, and post back how it is responding at that time. Once you are sure the problem is solved, you may mark the thread solved. :)
      My Computer


  5. Posts : 7
    Windows 7 Service Pack 1 64 bit
    Thread Starter
       #5

    System is working fine now, have been running XMP profile + 4ghz overclock stable for over a week now.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Glad to see it!
      My Computer


 

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