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Windows 7: Infrequent random freezes


28 Apr 2012   #1

Windows 7 64bit
 
 
Infrequent random freezes

Attachment 209313I have a problem wih my PC hanging without reason. It happened 4 times now - on wednesday, friday and twice today. There does not appear to be any consistency to it, 2 of them happened while browsing, 1 while playing a flash game, and one while playing a video game.

To this point I:
-loaded fail safe settings in bios (excluding turning smart fan on as my fan is too loud on default settings)
-ran 3 passes of memtest+
-ran driver verifier
-installed hw monitor - nothing appears to be overheating

System Info -
Windows 7 64 bit - original system
OEM version but i installed it myself
The PC is 2 weeks old, as is the OS.
CPU - Phenom II 965
Mobo- MSI 870S-C45
Graphics - Geforce 8600 GT
PSU - Aerocool 450V


My System SpecsSystem Spec
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28 Apr 2012   #2

Win 8 Release candidate 8400
 
 

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
28 Apr 2012   #3

Windows 7 64bit
 
 

Thank you for quick response. I'm not sure what to do here. I have the latest nvidia driver so thats out. Im not sure its overheating though. 3 out of 4 times when the freeze happened, my pc wasn't doing anything particularly intensive, and the case is 2 weeks old, how much dust can there be? Could somebody offer some solution because i'm still a bit stumped.
My System SpecsSystem Spec
.


28 Apr 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Thinker9876 View Post
Thank you for quick response. I'm not sure what to do here. I have the latest nvidia driver so thats out. Im not sure its overheating though. 3 out of 4 times when the freeze happened, my pc wasn't doing anything particularly intensive, and the case is 2 weeks old, how much dust can there be? Could somebody offer some solution because i'm still a bit stumped.

1-You may have to roll the driver back

2-Download CPU-Z and GPU-z (both free) to keep an eye on the temps.

3-May also be power, a flash plugin, other hardware, etc.
My System SpecsSystem Spec
01 May 2012   #5

Windows 7 64bit
 
 

Based on recomendations from anther board I reinstalled the nvidia drivers and removed amd catalyst center, which appears to have solved my problem as I didnt have a crash in 3 days. I greatly appreciate the time and effort spent on analyzing my problem.
My System SpecsSystem Spec
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 Infrequent random freezes




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