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Windows 7: I'm new.. please help me with crashing programs.. most crash


28 Apr 2012   #1

windows 7 32 bit
 
 
I'm new.. please help me with crashing programs.. most crash

hi,... im very upset because my windows 7 home premium is giving me problems.. whenever i start any program, it crashes and i get the error message "so and so program has stopped working. it then searches for solution online and never finds anything..
even my dritek lauch manager crashes with the same message.. my laptop is an acer aspire 4740. i3 processor. 2.13 ghz . i've tried a lot of things and it doesnt work.. i tried updating my drivers but they crash aswell. when i go to the advanced settings in my control panel , windows explorer crashes. please help mel.


My System SpecsSystem Spec
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28 Apr 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Please provide us with your Event Viewer administrative logs by following these steps:
  1. Click Start Menu
  2. Type eventvwr into Search programs and files (do not hit enter)
  3. Right click eventvwr.exe and click Run as administrator
  4. Expand Custom Views
  5. Click Administrative Events
  6. Right click Administrative Events
  7. Save all Events in Custom View As...
  8. Save them in a folder where you will remember which folder and save as Errors.evtx
  9. When asked, save the display information in English.
  10. Go to where you saved Errors.evtx
  11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
  12. Name the new folder Errors.
  13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
  14. Right click the Errors folder -> send to -> compressed (zipped) folder
  15. Upload the .zip file here.
My System SpecsSystem Spec
29 Apr 2012   #3

windows 7 32 bit
 
 

thank you for replying
My System SpecsSystem Spec
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29 Apr 2012   #4

Windows 7 Home Premium 64 Bit
 
 

You have a lot of system based errors. We should try to resolve as much as we can and then do a Repair Install of Windows 7.
  • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
29 Apr 2012   #5

windows 7 32 bit
 
 

i run the sfc command ,but a black dos like screen appears for a split second and it closes. nothing happens after that.
My System SpecsSystem Spec
29 Apr 2012   #6

windows 7 32 bit
 
 

this is the msinfo file you requested
My System SpecsSystem Spec
29 Apr 2012   #7

Windows 7 Home Premium 64 Bit
 
 

Alright, do the following steps:
My System SpecsSystem Spec
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 I'm new.. please help me with crashing programs.. most crash




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