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Windows 7: Random BSOD and BSOD when seeking Videos

28 Apr 2012   #1
khestoi

Windows 7 Ultimate 32 bit
 
 
Random BSOD and BSOD when seeking Videos

OS: Win 7 Ultimate 32 bit (no sp)
been running this os for 2 to 3 years
my hardware is about 4 years old
my specs:
Core 2 Duo E8400 CPU
2x2gig Team Elite DDR2 RAM 1066
Gigabyte EP45-DQ6 motherboard
1GB Powercolor HD4870 PCS+ video card
Corsair HX620 modular power supply

i see atikmdag.sys as the one causing issues... most of the time
i alrady tried to reinstall my display drivers a lot of times but that didnt help
also tried driver cleaner/sweeper no good...

i often get BSOD when using the seekbar while watching any kind of videos (HD/SD). Sometimes i do experience them while playing games and surfing the net.

i have attached the dump files that my system has generated.
hoping that someone can help me here


My System SpecsSystem Spec
.
28 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

First you have drivers from as far back as 1996. They may be contributing to the video crashing described below

You also should update to SP-1, ASAP.

Code:
giveio.sys    4/3/1996 10:33:25 PM        
PQNTDrv.SYS    5/5/2004 11:48:39 PM        
npkcusb.sys    12/27/2004 1:10:18 AM        
speedfan.sys    9/24/2006 9:28:47 AM        
mdvrmng.sys    5/28/2007 10:37:13 AM        
PxHelp20.sys    3/12/2008 9:57:44 PM       
000.fcl    9/26/2008 9:11:12 AM
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table


Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting



Please run the System Update Readiness Tool (SURT) and then update to SP-1



32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
30 Apr 2012   #3
khestoi

Windows 7 Ultimate 32 bit
 
 

ok i just installed a fresh new copy of windows 7 ultimate 32 bit and had SP1 too..
i just had my first BSOD...
My System SpecsSystem Spec
.

30 Apr 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by khestoi View Post
ok i just installed a fresh new copy of windows 7 ultimate 32 bit and had SP1 too..
i just had my first BSOD...
If you clean installed and didnt install anything that didnt come on the win 7 dvd it is probably hardware. This one was also a BCC116 like the others.

Are you overclocking?
My System SpecsSystem Spec
30 Apr 2012   #5
khestoi

Windows 7 Ultimate 32 bit
 
 

i am not overclocking
i am running everything at stock speeds
My System SpecsSystem Spec
01 May 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by khestoi View Post
i am not overclocking
i am running everything at stock speeds
Then it is probably hardware.
My System SpecsSystem Spec
04 May 2012   #7
khestoi

Windows 7 Ultimate 32 bit
 
 

guess im doomed.
thanks for your help
My System SpecsSystem Spec
04 May 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by khestoi View Post
guess im doomed.
thanks for your help

My pleasure. Good luck
My System SpecsSystem Spec
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