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Windows 7: BSOD error when playing multiple games

28 Apr 2012   #1
AaronAdkins

Windows 7 Home Premium 32bit
 
 
BSOD error when playing multiple games

Hello, my computer is recently crashing, I recently had some work done to it hardware wise and they had to do a fresh Windows 7 install because of all the hardware changes that Vista couldn't handle. They said if you do a lot of hardware changes, especially the motherboard you'd have to do a fresh install of Vista, and I said just do Windows 7. So a month it was working wonderfully on extensive games and recently maybe within this week my computer would randomly when loading games crash to the motherboard splash screen. Then when my computer starts up I see an AMD popup, and a Windows has recovered from an unexpected crash.

Here's my dump file:


My System SpecsSystem Spec
.
28 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).



Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.


Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.


2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.


3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.


4) Update the motherboard BIOS according to the manufacturer's instructions.
Their website should provide detailed instructions as to the brand and model-specific procedure.


5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug).
At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

6) Attempt to (stress) test those hardware components which can be put through their paces artificially.
The most obvious examples are the RAM and HDD(s).
For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing.
For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors".
Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc.
Should that fail to mitigate the 0x124 problem, jump to the next steps.
If you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes.
Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events.
Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:

8) Clean and carefully remove any dust from the inside of the machine.
Reseat all connectors and memory modules.
Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed.
Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.



Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
28 Apr 2012   #3
AaronAdkins

Windows 7 Home Premium 32bit
 
 

No I'm not overclocking anything, though I did plan on doing it so this event might have stopped me lol.

Now I think my idle temperatures are fine such as:

GPU 40c
CPU 7c
MOBO: 30c-31c-19c
HardDrive: 24c

I will come back and edit this when I play a game. The odd thing is is that I can play a long session of a game, then randomly one day it will do this. Like today I was playing for 6 hours completely fine, then I load up a game and bam, mobo splash screen.
My System SpecsSystem Spec
.

29 Apr 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

What are you using to get your temperatures?

Unless you live in Antarctica and your computer resides outside, I find 7 C very hard to believe.
My System SpecsSystem Spec
29 Apr 2012   #5
AaronAdkins

Windows 7 Home Premium 32bit
 
 

I used both Real Temp, and HWMonitor to see if it's right, and apparently so. I do have a Cooler Master 212 Plus heatsink which I didn't think would be that reliable. I live in Ohio, and it's normally right now 50-60 degree's so unfortunately I can't drill a hole through the wall and vent out my system like I intended to. All jokes aside I did find a solution, or a pretty good hypothesis.

Supposedly Steam games have issues handling the architecture of a the bulldozer series of CPU's. This was reported by both plenty of FX users alike and AMD themselves. I believe this is an issue and there has been hotfixes for this with Bio's updates, but I don't want to mess around with that because it seems to be only a few games. Two for example CSGO and MW3.

I'll probably rise the problem and update my bios, but summer break is coming up and I got to keep my grades up tight, not worth the risk of killing a motherboard right now.

Does this sound all reasonable to you folk?

Also I forgot to thank you for the quick post Zigzag.
My System SpecsSystem Spec
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 BSOD error when playing multiple games




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