Random BSOD on desktop


  1. Posts : 268
    Windows 7 Pro SP1 x64
       #1

    Random BSOD on desktop


    hello all i have my own thread for my bsod which i think is solved but this thread is for my friend and not mine and i'm just helping him out he gave me his minidump so hope you guys can help out
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Eset was involved in your friends crash.
    Please remove it to test via the link below.
    http://download.eset.com/special/ESETUninstaller.exe


    Replace with MSE.

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    In addition to JMH's suggestion please update these drivers.

    Code:
    bcm4sbxp.sys    11/21/2006 8:25:43 AM        
    VSTCNXT3.SYS    10/15/2008 8:29:13 PM       
    VSTBS23.SYS    10/15/2008 8:30:15 PM        
    VSTDPV3.SYS    10/15/2008 8:32:04 PM
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    Driver Reference Table
      My Computer


  4. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #4

    i checked carrona.org i think i found 1 driver the other ones are way 2 old and only offered to xp i can't find the right ones he has Win 7 32 bit if it helps
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    Please provide more information about your friend's system. Is it custom built or pre-manufactured by a vendor?

    If custom built, provide the motherboard model. Your friend can use System Info - See Your System Specs to get that information.

    If the system is vendor built, there should be a sticker or writing indicating what model it is and who manufactured it.
      My Computer


  6. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #6

    its a dell dimension e521 and here is the info from speccy
    http://speccy.piriform.com/results/T...Z8SjadFuc8zC8v
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    Ah, that's an older model. You may have to use the steps in Driver Install - Device Manager to find any updates.
      My Computer


 

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