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Windows 7: BSOD playing Aion, "REFERENCE BY POINTER" and "IRQL NOT LESS OR EQUAL"


06 May 2012   #21

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mokrab View Post
Did all the tests above, everything went fine without any errors...
When i checked the minidump with Blue Screen viewer hal.dll and ntoskrnl.exe was at fault. I think whats making these BSODs is my Graphic card (Nvidia Geforce GTS250), so im buying a new one which is MSI NVIDIA GeForce GT 440

PS: Is my new Graphic card better then older one? Cause i'm not really good at comparing... Thanks

BTW I'm still getting the BSOD on Aion, but when i change my Graphic card i'll inform you if i get any BSODs and if it's fixed

We Need The New DMP



I am a big fan of Nir Sofer's work, BUT blueScreenView more often than not, doesn't point out the correct causes. Similarly Who crashed is even worse.

I prefer to use WinDbg (the Windows Debugging Tools) to read the memory dumps. It is the Gold standard for those of us that do this and often will give us the answer by itself. (we don't need the full jcgriff2 report each time).

My System SpecsSystem Spec
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06 May 2012   #22

Windows 7 Ultimate 32bit
 
 

Yet another crash, I got the DMP from it atleast
My System SpecsSystem Spec
07 May 2012   #23
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.


If you continue to get BSOD here are some more things you may want to consider.


This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).



Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.


Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.


2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.


3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.


4) Update the motherboard BIOS according to the manufacturer's instructions.
Their website should provide detailed instructions as to the brand and model-specific procedure.


5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug).
At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

6) Attempt to (stress) test those hardware components which can be put through their paces artificially.
The most obvious examples are the RAM and HDD(s).
For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing.
For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors".
Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc.
Should that fail to mitigate the 0x124 problem, jump to the next steps.
If you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes.
Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events.
Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:

8) Clean and carefully remove any dust from the inside of the machine.
Reseat all connectors and memory modules.
Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed.
Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.

Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
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11 May 2012   #24

Windows 7 Ultimate 32bit
 
 

Changed my Graphics card, but the BSOD still persists...
My System SpecsSystem Spec
11 May 2012   #25

Windows 7 Home Premium x64
 
 

Hello mokrab. Please fill in your system specs. Under your post there is a tab that says "my system specs", click it and then click edit and ACCURATELY fill out all tables. If you are unaware of what you have, you can download Speccy to assist.

After you have updated your specs, please run Memtest86+ for 7 passes.
My System SpecsSystem Spec
11 May 2012   #26

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by James7679 View Post
Hello mokrab. Please fill in your system specs. Under your post there is a tab that says "my system specs", click it and then click edit and ACCURATELY fill out all tables. If you are unaware of what you have, you can download Speccy to assist.

After you have updated your specs, please run Memtest86+ for 7 passes.
My profile is updated now and i did the memtest86 earlier, went through 8 passes and no errors were detected.also currently running driver verifier and waiting for the bsod while playing AION online(that's when i get BSOD the most). I also did all the solutions that the previous post gave me, but no luck.

PS: Maybe changing from Windows 7 into Windows 8, XP or Vista would change this problem?
My System SpecsSystem Spec
11 May 2012   #27

Windows 7 Home Premium x64
 
 

Excellent, only thing missing is your Power Supply. Please provide that as well.

Now, let's do some stress testing. We will start with the CPU. For this, you will need Prime95, CPUz and H.W.Monitor.

Open CPUz and upload the first and fifth tab. Then open H.W.Monitor and Primes95. For Prime95, run the small test first, for about 10 minutes and capture a screen shot of the H.W.Monitor.
If you get any errors within Prime95, make note of them. After doing the small test, run the large and after that, blend, with the same instructions for running the small test.

For more information on how Prime95 works, see here.
My System SpecsSystem Spec
11 May 2012   #28

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by James7679 View Post
Excellent, only thing missing is your Power Supply. Please provide that as well.

Now, let's do some stress testing. We will start with the CPU. For this, you will need Prime95, CPUz and H.W.Monitor.

Open CPUz and upload the first and fifth tab. Then open H.W.Monitor and Primes95. For Prime95, run the small test first, for about 10 minutes and capture a screen shot of the H.W.Monitor.
If you get any errors within Prime95, make note of them. After doing the small test, run the large and after that, blend, with the same instructions for running the small test.

For more information on how Prime95 works, see here.
I do not know how t find my power supply, tried removing the case and looking for something but haven't found anything, what should i look for? and what should it say (example).
My System SpecsSystem Spec
11 May 2012   #29

Windows 7 Ultimate 32bit
 
 

Is this what u needed?
My System SpecsSystem Spec
11 May 2012   #30

Windows 7 Home Premium x64
 
 

This is a Power Supply Unit. There should be a sticker on it or a label. Look for the model # or any other kid of identifying marks. If you can take a picture of the label or PSU, that would help.
My System SpecsSystem Spec
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 BSOD playing Aion, "REFERENCE BY POINTER" and "IRQL NOT LESS OR EQUAL"




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